Production Network Engineer — 24/7 Operations & Incidents

Inetum; Lisboa; Presencial; EUR 35 000 - 55 000; Tempo integral

Resumo da oferta

Inetum is seeking a Production Network Engineer to ensure availability, performance, and security of network infrastructures for multiple customers in a shared services setup. You will operate LAN/WAN, datacenter networks, and security components in a 24/7 production environment, handling complex incidents and implementing changes.

Ideal candidates have 3–5 years in network operations, strong troubleshooting skills, and excellent English communication.

Qualificações

• 3-5 years in network operations/run.
• Fluent in English with clear technical communication.
• Ability to prioritize, work autonomously, and perform under on-call conditions.
• Strong troubleshooting and incident management abilities.

Responsabilidades

• Operations & Monitoring: Ensure LAN/WAN/WLAN and datacenter networks function properly; monitor devices and manage alerts.
• Incident Management (L2/L3): Own complex incidents, troubleshoot, and communicate progress; reduce recurring incidents with RCA.
• Changes & Projects: Prepare, validate, and implement network changes; document changes; participate in architecture evolution projects.
• On-call & Out-of-hours Support: Provide 24/7 on-call support; respond to critical incidents and maintain SLA.
• Documentation & Continuous Improvement: Maintain runbooks and contribute to automation and optimization.

Conhecimentos

Network operations

Troubleshooting

Communication

Autonomy

On-call experience

Formação académica

None

Ferramentas

Cisco

Juniper

Aruba

HP

Zabbix

PRTG

ServiceNow

Git

Ansible

Descrição da oferta de emprego

Inetum is seeking a Production Network Engineer to ensure availability, performance, and security of network infrastructures for multiple customers in a shared services setup. You will operate LAN/WAN, datacenter networks, and security components in a 24/7 production environment, handling complex incidents and implementing changes.

Ideal candidates have 3–5 years in network operations, strong troubleshooting skills, and excellent English communication.