Product Quality Technician

Flora Food Group; Santa Iria de Azóia; On-site; EUR 35,000 - 55,000; Full time

Job summary

Flora Food Group is seeking a Quality Lead for our Santa Iria de Azóia site in Portugal. You will be the trusted quality authority on the shop floor, ensuring products meet high standards and compliance across production. You will collaborate with multiple teams to reduce deviations and protect brand integrity.

On-site role with direct impact on product quality, safety, and customer satisfaction. You will drive continuous improvement and support audits, reporting to the Quality Manager.

Qualifications

• Solid experience in an industrial environment, ideally within food or FMCG.
• Background in Food Safety, Quality, or Industrial Engineering.
• Ability to manage quality systems and data confidently.

Responsibilities

• Lead root cause analysis and corrective actions for nonconformities, near-misses, and supplier deviations.
• Monitor quality indicators and translate data into continuous improvement plans.
• Champion application and training of Product Quality Standards and process controls.
• Define acceptance criteria and quality protocols for new product launches.
• Prepare and support internal and external audits and ensure compliance.

Skills

Quality management

Data analysis

Cross-functional collaboration

Shop floor

Education

Food Safety

Industrial Engineering

Job description

The Practical Detail

Location: Santa Iria de Azoia

Working model: On-site

Contract type: Permanent

Why this role matters

In your first year, you will become the trusted quality authority on our Santa Iria de Azoia site, ensuring every product meets the high standards our consumers expect. This role is essential to protecting Flora Food Group’s brand and consumer trust by managing product quality and compliance throughout production. You will work closely with multiple teams to reduce deviations and improve processes, directly impacting the food that reaches kitchens and tables. Your presence on the shop floor and ability to make informed, context-sensitive decisions will safeguard the integrity of our products and support our growth.

What you'll do

• Lead root cause analysis and corrective actions for nonconformities, near-misses, and supplier deviations, collaborating with multidisciplinary teams to resolve issues.
• Monitor quality indicators such as Right First Time, cost of non-quality, and customer complaints, translating data into continuous improvement plans.
• Champion the application and training of Product Quality Standards and process controls across production teams.
• Define acceptance criteria and quality protocols for new product launches, ensuring smooth introductions and consistent quality from day one.
• Prepare and support internal and external audits, maintaining full compliance with legal and company standards.

Performance

You will own the quality performance on site, driving measurable improvements in key indicators like customer complaints and Right First Time rates. Your data-driven approach will reduce waste and non-quality costs, ensuring that products consistently meet specifications. By building strong cross-functional relationships, you will accelerate deviation resolution and prevent recurrence, directly supporting operational excellence and consumer satisfaction.

Care

This role requires close collaboration with production, maintenance, logistics, procurement, research and development, and supplier quality teams. You will adapt your communication style to engage effectively with diverse stakeholders, making decisions that balance rigorous quality standards with commercial realities. Reporting to the Quality Manager, you will contribute to a culture of accountability and continuous improvement, ensuring every decision is traceable and defensible.

Passion

You are passionate about food quality and understand that it is the foundation of consumer trust. Your curiosity about how products perform in real kitchens drives you to maintain uncompromising standards. As Flora Food Group innovates and expands its portfolio, your role ensures that new products launch successfully and maintain their quality, helping us deliver better food every day.

About you

You bring solid experience in an industrial environment, ideally within food or fast-moving consumer goods, with hands-on shop floor exposure. Your background in Food Safety, Quality, or Industrial Engineering equips you to manage quality systems and data confidently. You are resilient and adaptable, able to reprioritise without losing focus, and you communicate clearly across different teams and levels. You understand that every quality decision protects the consumer and strengthens the brand.

You are genuinely interested in food culture and curious about how consumer behaviour and future food trends shape innovation. You understand that strong brands are built by anticipating what’s next in taste, nutrition, and functionality, and by translating insight into meaningful consumer experiences.

Where this could lead to

This role is a stepping stone to becoming an expert in quality, with opportunities to move laterally into central quality functions or related roles. Growth typically occurs over several years as you deepen your expertise and leadership within the quality team.

Apply before: 14-Oct-2026

For questions about the role, please contact:
Elif Kocoglu
[e-mail]