Product Manager, External AI Tools & Nova Connectors
Iterable, Inc.
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Benefits offered by this job
Job summary
Iterable is the AI customer engagement platform trusted by leading brands. As Product Manager for External AI Tools in Lisbon, you will shape how Nova appears in external AI tools and work with a Lisbon-based engineering team to build connectors and packaging for Nova across environments.
You will report to the Senior Director of Product, Nova. The role requires hands-on AI product experience for enterprise customers, strong API/ MCP knowledge, and a collaborative mindset to partner with
Qualifications
- Experience building SaaS products (B2B/B2B2C).
- Strong customer empathy and ability to translate feedback into product decisions.
- Hands-on experience building AI products for enterprise customers.
- Technical understanding of agent architectures, APIs, and protocols (e.g. MCP).
- Sound product judgment on standardization vs. divergence across surfaces.
Responsibilities
- Own the external surfaces and define how Nova is exposed to external tools.
- Own MCP Apps and tool-specific capabilities and connectors.
- Collaborate with design to optimize UX in third-party tools.
- Partner with engineering on connectors, auth, and integration work.
- Research industry trends to identify new surfaces and opportunities.
- Engage with customers through discovery, testing, and roadmap sharing.
- Create adoption plans and measure ongoing engagement with surfaces shipped.
Skills
Tools
Job description
Iterable is the AI customer engagement platform trusted by leading brands. As Product Manager for External AI Tools in Lisbon, you will shape how Nova appears in external AI tools and work with a Lisbon-based engineering team to build connectors and packaging for Nova across environments.
You will report to the Senior Director of Product, Nova. The role requires hands-on AI product experience for enterprise customers, strong API/ MCP knowledge, and a collaborative mindset to partner with
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