French-Speaking Customer Support Specialist

Cross Border Talents; Fafe; On-site; EUR 14,000 - 22,000; Full time

Benefits offered by this job

International and multicultural work环境

Opportunity to work with a leading BPO

Job summary

Cross Border Talents in Guimarães, Portugal, is seeking a French-Speaking Customer Support Specialist to join our multilingual helpdesk.

You will assist French-speaking customers with inquiries and issues, collaborate with international teams, and contribute to a friendly, solution-driven service culture. No prior experience required, but fluency in French is mandatory and English skills (B1) are welcomed; an opportunity to grow in a diverse, client-facing role.

Qualifications

• Fluency in French is mandatory.
• English skills at least B1 are required.
• Strong customer-oriented mindset and communication skills.
• Good problem-solving abilities and motivation to assist customers.
• Candidates with no prior experience are welcome to apply.

Skills

French fluency

English (B1)

Customer-oriented mindset

Strong communication skills

Problem-solving skills

Motivation to work in customer-focused

No prior customer support experience

Job description

French-Speaking Customer Support Specialist

Are you fluent in French and looking for an exciting opportunity in Guimaraes?

We are hiring French-Speaking Customer Support Specialists to join one of our leading BPO clients in Guimaraes, Portugal.

Location

Guimaraes, Portugal

What we're looking for

• Fluency in French is mandatory
• Good communication skills in English (B1)
• Strong customer-oriented mindset
• Good communication and problem-solving skills
• Motivation to work in a customer-focused environment
• Previous customer support experience is a plus, but not required
• Candidates without previous experience are welcome to apply

What we offer

• Opportunity to work with a leading BPO client
• International and multicultural working environment