Portuguese Online Booking Support — Remote Night Shift

Cbtalents; Porto; Híbrido; EUR 15 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonus

Meal allowance

Holiday allowance

Christmas allowance

Professional training

Career growth

Resumo da oferta

CBTalents is seeking a Portuguese-speaking Customer Support Specialist for an Online Booking project in Porto, Portugal. The role focuses on delivering high-quality support, guiding customers through booking steps, and resolving issues to ensure a positive experience.

The ideal candidate has fluent Portuguese at C2 level and English at B2, with strong communication and problem-solving skills and a proactive, adaptable approach. On-site day shifts and remote night shifts are offered.

Qualificações

• Proficiency in Portuguese at C2 level; English at B2.
• Strong communication and problem-solving skills.
• Customer-focused and solution-oriented mindset.
• Legally eligible to work in Portugal.

Responsabilidades

• Provide high-quality online booking support.
• Guide customers through booking processes with clarity.
• Resolve concerns efficiently for a positive experience.
• Deliver friendly, solution-oriented assistance.
• Maintain consistently high customer service standards.

Conhecimentos

Portuguese C2

English B2

Communication

Problem solving

Customer focus

Proactive

Descrição da oferta de emprego

CBTalents is seeking a Portuguese-speaking Customer Support Specialist for an Online Booking project in Porto, Portugal. The role focuses on delivering high-quality support, guiding customers through booking steps, and resolving issues to ensure a positive experience.

The ideal candidate has fluent Portuguese at C2 level and English at B2, with strong communication and problem-solving skills and a proactive, adaptable approach. On-site day shifts and remote night shifts are offered.