Portuguese Digital Trust & Safety Analyst: Moderation Expert

Mercier Consultancy MD; Porto; Hybrid; EUR 19,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

Career growth opportunities

Multicultural environment

Job summary

Mercier Consultancy Group is seeking a Portuguese Speaking Digital Trust and Safety Analyst to join its client in the social media sector in Bulgaria. You will moderate content in Portuguese, uphold community standards, and help maintain a secure platform for millions of users.

The role requires native/fluent Portuguese, strong English, and an EU passport for relocation. You will work with cross-functional teams, stay current with safety policies, and benefit from fully paid relocation,

Qualifications

• Native or fluent Portuguese (spoken and written).
• Valid EU passport (mandatory).
• Strong proficiency in English to navigate internal systems and collaborate with international teams.
• A genuine interest in the social media industry and digital safety trends.
• Excellent analytical skills and the ability to make objective decisions.
• Previous experience in content moderation or customer support is a strong advantage.

Responsibilities

• Evaluate and moderate user-generated content in Portuguese to ensure adherence to social media safety policies.
• Identify, analyze, and mitigate potential risks and policy violations on the platform.
• Maintain a high level of quality in content review to improve overall user safety and platform trust.
• Stay updated on evolving social media trends and community standards to proactively address emerging issues.
• Collaborate with cross-functional teams to refine content policies and safety protocols.
• Provide insightful feedback to stakeholders regarding platform safety metrics and user experience.
• Handle sensitive information with discretion and professionalism in a fast-paced environment.

Skills

Portuguese (native)

English proficiency

Analytical skills

Content moderation experience

Job description

Mercier Consultancy Group is seeking a Portuguese Speaking Digital Trust and Safety Analyst to join its client in the social media sector in Bulgaria. You will moderate content in Portuguese, uphold community standards, and help maintain a secure platform for millions of users.

The role requires native/fluent Portuguese, strong English, and an EU passport for relocation. You will work with cross-functional teams, stay current with safety policies, and benefit from fully paid relocation,