Portuguese Content Moderator - Bulgaria

Mercier Consultancy MD; Porto; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Fully paid training

Career development opportunities

Job summary

Mercier Consultancy Group is seeking a Portuguese Speaking Content Moderator to join our international team in Bulgaria. You will review and moderate user content in Portuguese, ensuring compliance with community standards and safety policies across a fast-growing social media portfolio.

This role offers relocation support, paid training, and a career path within a global talent solutions firm that values accuracy, empathy, and policy-based decision making.

Qualifications

• Native or fluent Portuguese is mandatory for this role.
• Proficiency in English to communicate in a multicultural, international office setting.
• Valid EU passport or a valid work permit allowing employment in Bulgaria.
• Passionate about the social media industry and current digital trends.
• High level of emotional intelligence and attention to detail, capable of handling sensitive content with professional maturity.
• Excellent analytical skills and the ability to make objective, policy-based decisions.

Responsibilities

• Review and analyze user-generated content in Portuguese to ensure compliance with community standards and safety policies within the social media industry.
• Identify, flag, and escalate prohibited content including graphic imagery, hate speech, or harassment to protect the online community.
• Maintain a high level of accuracy and quality while processing reports in a fast-paced environment.
• Collaborate with global internal teams to refine moderation workflows and improve policy enforcement strategies.
• Provide insightful feedback to the development team regarding emerging trends or patterns observed in social media interactions.
• Ensure that your moderation activities meet the strict performance metrics set by our high-profile social media clients.
• Stay updated on evolving content policies and digital ethics to remain an authority in the social media industry.

Job description

Mercier Consultancy Group is seeking a Portuguese Speaking Content Moderator to join our international team in Bulgaria. You will review and moderate user content in Portuguese, ensuring compliance with community standards and safety policies across a fast-growing social media portfolio.

This role offers relocation support, paid training, and a career path within a global talent solutions firm that values accuracy, empathy, and policy-based decision making.