Polish-Speaking Customer Support Specialist Lisbon On-Site

Cross Border Talents; Lisboa; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Welcome bonus €2,000

Salary €1,100/month

On-site in Lisbon

Job summary

Cross Border Talents in Lisbon is seeking a Customer Support Representative for the Polish market to be the first point of contact for customers. This on-site role requires calm, friendly and clear communication across channels to resolve issues efficiently.

You will handle Polish and English inquiries on a 24/7 rotational schedule, with a monthly salary of €1,100 and a €2,000 welcome bonus paid in monthly installments during the first year. Rolling applications.

Qualifications

• Fluent Polish and English required.
• Ability to stay organized when handling multiple cases.
• Clear, professional written and verbal communication.
• Comfortable in a fast-moving, customer-facing role.

Responsibilities

• Resolve issues efficiently without compromising quality.
• Respond to customer questions across phone, chat, and/or email.
• Flag recurring issues for root-cause analysis and improvement.
• Stay calm and clear with customers even when they are frustrated.

Skills

Polish

English

Job description

Cross Border Talents in Lisbon is seeking a Customer Support Representative for the Polish market to be the first point of contact for customers. This on-site role requires calm, friendly and clear communication across channels to resolve issues efficiently.

You will handle Polish and English inquiries on a 24/7 rotational schedule, with a monthly salary of €1,100 and a €2,000 welcome bonus paid in monthly installments during the first year. Rolling applications.