Personalisation Operations Manager

VML/WPP Enterprise Solutions; Lisboa; Presencial; EUR 45 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Meal cards

Training opportunities

Social events

Family-friendly policies

Retail discounts

Resumo da oferta

VML/WPP Enterprise Solutions is seeking a Personalisation Manager to execute and support client personalisation initiatives. You will implement the personalisation framework, work with the Personalisation Lead, and focus on measurable business value through data-driven insights.

The role requires coordination across cross-functional teams, strong execution, and effective communication with client stakeholders.

Qualificações

• Strong execution focus and ability to configure, launch, and monitor personalisation initiatives.
• Familiar with project methodologies (agile/waterfall) and dependency tracking.
• Ability to follow established processes for personalisation setup and delivery.
• Excellent communication with client stakeholders and cross-functional teams.

Responsabilidades

• Execute day-to-day operations for the global personalisation roadmap.
• Support the Personalisation Lead in identifying high-impact opportunities.
• Manage timelines, dependencies and resources for initiatives.
• Track ROI and prepare performance reports for stakeholders.
• Collaborate with cross-functional teams to design, configure and analyse personalisation initiatives.
• Translate data insights into clear findings for the Personalisation Lead.

Conhecimentos

Execution focus

Communication

Collaboration

Data-driven mindset

Ferramentas

Personalisation Platforms

Adobe Target

Optimizely

Braze

Google Analytics 4

Adobe Analytics

Amplitude

Adobe Experience Manager

Sitecore

Segment

Tealium

Descrição da oferta de emprego

VML/WPP Enterprise Solutions is seeking a Personalisation Manager to execute and support client personalisation initiatives. You will implement the personalisation framework, work with the Personalisation Lead, and focus on measurable business value through data-driven insights.

The role requires coordination across cross-functional teams, strong execution, and effective communication with client stakeholders.