People Operations Specialist

Smith Micro Software Inc.; Braga; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Flexible work schedule

Life insurance

Health insurance coverage for you and/

Job summary

Smith Micro Software Inc. in Braga, Portugal, is seeking a detail-oriented People Operations Specialist to join our HR team.

The role focuses on day-to-day HR operations, payroll coordination, benefits administration, compliance documentation, and office management to keep HR processes accurate and timely. You will collaborate with the Global HR team, local management, and external partners to ensure efficient HR services, manage multiple HR priorities, and provide reliable support to employees

Qualifications

• Detail-oriented and people-focused HR professional with a hands-on operating style.
• Experience supporting day-to-day HR operations, payroll coordination, and benefits administration.
• Experience with compliance documentation and local administrative processes.

Responsibilities

• Manage day-to-day HR administration, employee records, and lifecycle changes.
• Support onboarding/offboarding processes and maintain HR data across systems.
• Coordinate monthly payroll inputs, absences, leave, bonuses, and employee changes with external partners.
• Administer employee benefits (e.g., health insurance) and manage attendance/leave records.
• Maintain audit-ready HR documentation and assist with SOX-related records and local compliance.

Job description

Braga, Portugal / General & Administration - Human Resources / Full Time

About the Role

We are looking for a detail-oriented and people-focused People Operations Specialist to join our team in Braga.

In this role, you will support the day-to-day HR operations, payroll coordination, benefits administration, compliance documentation, and office management activities that help our business run smoothly. You will work closely with our Global HR team, local management, employees, and external partners to ensure HR processes are accurate, efficient, and delivered on time.

This is a hands-on, operational role suited to someone who enjoys working across different areas of HR, is comfortable managing multiple priorities, and takes pride in providing reliable support to employees and managers.

HR Operations & Employee Lifecycle

• Manage day-to-day HR administration, including employee records, personnel files, employment documentation, and employee lifecycle changes.
• Prepare and maintain employment contracts, amendments, employee status changes, and other HR documentation.
• Support onboarding and offboarding processes, ensuring all required documentation, registrations, and administrative steps are completed on time.
• Maintain accurate and up-to-date employee information across HR systems, spreadsheets, and document management tools.
• Provide administrative support for performance management, salary reviews, and other employee-related processes.

Payroll, Benefits & Administration

• Coordinate monthly payroll preparation by collecting and validating payroll inputs, including absences, leave records, bonuses, deductions, and employee changes.
• Work closely with external accountants, payroll providers, and finance partners to support accurate and timely payroll processing.
• Administer employee benefits, including private health insurance, and respond to employee queries related to benefits and associated documentation.
• Maintain accurate records of annual leave, sick leave, parental leave, and other employee absences.
• Prepare employee documentation required for payroll, benefits, banking, and other administrative requests.

Compliance, Audit & Documentation

• Maintain complete, accurate, and audit-ready HR and employee documentation.
• Support internal and external audits, including SOX-related reviews, by gathering and organizing relevant records.
• Coordinate employee registrations, employment terminations, and other required submissions through applicable local administrative and government systems.
• Coordinate health and safety training with external providers and maintain the relevant documentation.
• Work with the Global HR team, external accountants, and legal advisors on employment documentation and local compliance requirements.

Employee Experience & Engagement

• Act as a local point of contact for employees and managers on routine HR questions, benefits, leave, documentation, and workplace matters.
• Support employee engagement and development initiatives, including planning, coordination, communications, and logistics.
• Organize team events, office activities, and other initiatives that contribute to a positive employee experience.
• Gather employee feedback and identify opportunities to improve HR services and workplace processes.
• Represent the company at relevant external HR events when appropriate.

What we offer:

• Flexible work schedule that helps you balance your personal life with your professional life
• Life insurance
• Health insurance coverage for you and your family
• Coverflex card with the monthly amount paid by the company
• At the office: Free snacks and coffee

Smith Micro offers competitive compensation and benefits aligned with local market practices and applicable requirements in Portugal. Specific benefit details will be discussed during the interview process.

Smith Micro is an equal opportunity employer. We are committed to providing a fair, inclusive, and respectful recruitment process and to considering all qualified applicants without regard to characteristics protected by applicable law. If you require an accommodation or support during the recruitment process, please contact Human Resources at [e-mail]