People Operations - Snr Advisor

Damco Spain SL; Lisboa; Presencial; EUR 35 000 - 55 000; Tempo integral

Resumo da oferta

Maersk in Lisbon seeks a People Operations Senior Advisor to join the Global Operations Team. You will support HR processes, change management, and employee queries, delivering an outstanding employee experience.

You will work with Workday and HR systems, ensuring data quality and smooth onboarding/offboarding, with a focus on service delivery and policy guidance. English proficiency is required.

Qualificações

• 3–5 years of experience in HR operations.
• Degree in Human Resources or related field is a strong advantage.
• Experience with HR systems like Workday is strongly preferred.
• Strong communication and problem-solving skills.
• Ability to manage conflict with attention to detail.
• Proactive in identifying needs and collaborating with HR colleagues.
• Ability to take initiative and prioritize in a fast-paced environment.
• Comfortable working in a virtual team and with English proficiency.

Responsabilidades

• Ensure compliance with HR procedures, practices, policies, systems, and HQ regulations.
• Respond to HR queries via online platforms such as Workday and chat.
• Support training and change management initiatives.
• Manage case resolution from opening to closure, including escalation as needed.
• Guide employees and managers in using self-service tools like Workday and HR systems.
• Maintain HR data quality and perform transactions in HR systems.
• Prepare and manage HR documentation.
• Coordinate onboarding and offboarding processes.
• Execute system updates, including form uploads and changes.
• Provide administrative support requiring face-to-face interaction when needed.
• Offer general HR support across the employee lifecycle and policy guidance.
• Analyze feedback from employees and HR users to improve the employee experience.

Conhecimentos

Customer-oriented

Strong communication

Problem-solving

English proficiency

Initiative

Team collaboration

Formação académica

HR degree

Ferramentas

Workday

Descrição da oferta de emprego

Maersk is seeking a dedicated People Operations Senior Advisor to join our Global Operations Team in our vibrant Lisbon office. This role offers a unique chance to be part of the People Operations Advisory Team supporting our Headquarters in Denmark.

Our Vision

We are building a strong operations backbone team— one that operates seamlessly across brands, geographies, and cultures to support a truly global company. By joining our regional team for Europe and HQ, you will have the opportunity to influence the vision and execution of the Global Operations Team.

What We Offer

At Maersk, your career is in your hands. You will be empowered to take on new challenges and grow professionally within a global environment at the forefront of world trade. We provide modern talent development initiatives, competitive benefits, and the chance to explore career opportunities across the world.

You will join the People Operations Advisory team to gain in‑depth knowledge of our Service Delivery Model, Processes, and Technology. Your role will focus on driving HR process implementation, change management, and resolving people queries, ensuring an outstanding employee experience.

Key Responsibilities

• Ensure compliance with HR procedures, practices, policies, systems, and regulations in relations to the HQ.
• Respond to HR queries via online platforms i.e Workday and chat.
• Support training and change management initiatives.
• Manage case resolution from opening to closure, including escalation as needed.
• Guide employees and managers in using self‑service tools such as Workday and other HR systems.
• Maintain HR data quality and perform transactions within HR systems.
• Prepare and manage HR documentation.
• Coordinate onboarding and offboarding processes.
• Execute system updates, including performance form uploads and changes.
• Provide administrative support requiring face‑to‑face employee interaction.
• Offer general HR support across the employee lifecycle and provide guidance on HR policies and procedures.
• Analyze feedback from employees and HR users to enhance the employee experience.

Candidate Profile

We are looking for a well experienced customer‑oriented, energetic, and passionate individual committed to delivering excellent employee experiences and efficient query resolution.

Essential Qualifications & Skills:

• 3 - 5 years experience in HR operations.
• Degree in Human Resources or related field is a strong advantage.
• Experience with HR systems like Workday, is strongly preferred.
• Strong communication and problem‑solving skills.
• Ability to manage conflict and demonstrate keen attention to detail.
• Proactive in identifying needs, investigating options, and collaborating with HR colleagues to find solutions.
• Ability to take initiative, prioritize multiple tasks, and thrive in a fast‑paced environment.
• Comfortable working as an engaged member of a virtual team.
• Strong orientation towards closure and low tolerance for delays.
• Proficiency in English, both written and verbal.

If you are driven by making a difference and excited about shaping the future of HR within a global leader, we would love to hear from you.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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