Outbound Security & Compliance Sales Specialist

VikingCloud; Lisboa; On-site; EUR 26,000 - 38,000; Full time

Job summary

VikingCloud in Lisbon is seeking a PCI Compliance Specialist for the PDS Program (English). The role is 100% onsite at Lisbon - Roma/Areeiro.

You will conduct outbound calls, promote solutions, achieve KPIs, and upsell security and compliance products while delivering outstanding customer service. Collaborate with the team to meet targets, document interactions, and maintain accurate records. Prioritize customer success and build trust while promoting VikingCloud offerings.

Qualifications

• High school diploma or equivalent.
• 1+ years in a customer support role, preferably in a call center.
• 1+ years of proven experience in sales, preferably in remote or virtual environments.
• Fluency in English, C1 level.
• Proficiency in Microsoft Office Suite – Word, Excel, Outlook.
• Team player with a positive attitude, that enjoys sales and customer service.
• Attentive listener with clear and confident communication.
• Professional phone presence and soft skills.
• Detail-oriented and able to handle multiple tasks.
• Solid decision-making and problem-solving abilities.
• Available to work flexible shifts while displaying impeccable schedule adherence.

Responsibilities

• Conduct outbound calls to customers to proactively address their needs, promote relevant solutions, and identify business opportunities.
• Provide outstanding customer service in every interaction.
• Collaborate effectively with the team, aligned with company goals.
• Meet daily, weekly, and monthly KPIs to support customer needs.
• Contribute to the team’s efforts in growing the business.
• Recognize chances to recommend and upsell security and compliance products based on customer profiles.

Skills

Fluent English

MS Office

Communication

Team player

Sales mindset

Education

High school diploma

Job description

VikingCloud in Lisbon is seeking a PCI Compliance Specialist for the PDS Program (English). The role is 100% onsite at Lisbon - Roma/Areeiro.

You will conduct outbound calls, promote solutions, achieve KPIs, and upsell security and compliance products while delivering outstanding customer service. Collaborate with the team to meet targets, document interactions, and maintain accurate records. Prioritize customer success and build trust while promoting VikingCloud offerings.