Operational Risk & Permanent Control Officer

Inetum; Lisboa; Híbrido; EUR 55 000 - 85 000; Tempo integral

Resumo da oferta

Inetum is seeking an Operational Risk & Permanent Control Officer to join the CLM Operations team. The role focuses on strengthening the operational risk management and internal control framework with proactive risk governance and continuous improvement.

You will identify risks, develop risk cartography, monitor incidents, and support control plans. Collaboration with stakeholders and second-line functions is essential to ensure effective risk management and regulatory alignment.

Qualificações

• Bachelor's degree in Risk Management, Business Administration, Finance, Economics, Engineering, Audit, or related field.
• Experience in Operational Risk, Internal Control, Audit, Compliance, or Risk Management functions.
• Strong understanding of ORM and Internal Control frameworks.
• Experience in risk assessments, incidents, and mitigation planning.
• Ability to translate regulatory requirements into operational controls.
• Experience creating management reports and KRIs/KPIs.
• Advanced knowledge of Excel and PowerPoint.

Responsabilidades

• Identify, assess, and monitor operational risks across CLM Operations activities.
• Develop and maintain Risk Cartography in line with RCSA methodology.
• Analyze incidents, identify trends, and recommend mitigations.
• Contribute to risk exposure assessments and mitigation plan development.
• Support regulatory capital monitoring and operational risk assessment activities.
• Promote a strong risk culture and align with internal control framework.

Conhecimentos

Analytical thinking

Stakeholder management

Problem solving

Attention to detail

Communication

Formação académica

Bachelor's degree in Risk Management or related field

Ferramentas

Excel

PowerPoint

Descrição da oferta de emprego

We are looking for an Operational Risk & Permanent Control Officer to join the CLM Operations team and play a key role in strengthening the operational risk management and internal control framework. This position requires a proactive and analytical professional who can work autonomously, collaborate with multiple stakeholders, and contribute to the continuous improvement of risk governance and control processes.

Key Responsibilities:

• Identify, assess, and monitor operational risks across CLM Operations activities.
• Develop and maintain Risk Cartography in line with the Group's Risk & Control Self-Assessment (RCSA) methodology.
• Collect, analyze, and monitor operational incidents, identifying trends and recommending mitigation actions.
• Assess risk exposure and contribute to the definition and implementation of risk mitigation plans.
• Support regulatory capital monitoring and operational risk assessment activities where applicable.
• Participate in projects with significant impact on the operational risk and permanent control framework, ensuring risks are identified and adequately managed.

- Permanent Control & Internal Control Framework

• Ensure the effective implementation, maintenance, and continuous improvement of the Permanent Control framework.
• Assess the quality and effectiveness of the control environment, monitoring control execution and identifying areas for enhancement.
• Perform reviews and second-level controls to validate the adequacy and effectiveness of existing control mechanisms.
• Ensure regulatory obligations are appropriately covered through the control plan and related monitoring activities.
• Provide guidance, recommendations, and formal opinions on decisions impacting operational risk management and risk appetite, including outsourcing initiatives and transformation projects.
• Monitor the implementation of recommendations issued by Internal Audit, Regulatory Authorities, Second Line Functions, and External Auditors.
• Promote operational risk awareness and a strong risk culture across business and operational teams.

- Governance, Reporting & Coordination

• Support risk governance bodies and contribute to the coordination of operational risk and permanent control committees.
• Prepare regular and ad hoc reporting for management and relevant stakeholders.
• Ensure transparent, accurate, and timely reporting of risk and control information.
• Maintain procedures, controls, and operational documentation up to date.
• Coordinate the use of internal risk and control management tools, ensuring data quality and consistency.
• Track risk indicators, remediation plans, action items, and control recommendations.

Your Profile:

• Bachelor's degree in Risk Management, Business Administration, Finance, Economics, Engineering, Audit, or a related field.
• Previous experience in Operational Risk, Internal Control, Audit, Compliance, Risk Management, or similar functions.
• Strong understanding of Operational Risk Management and Internal Control frameworks.
• Experience conducting risk assessments, incident analysis, and mitigation planning.
• Ability to interpret regulatory requirements and translate them into effective operational controls.
• Experience preparing management reporting, risk indicators (KRIs/KPIs), and risk analysis documentation.
• Advanced knowledge of Microsoft Office tools, particularly Excel and PowerPoint.
• Familiarity with risk management, internal control, governance, or audit tools is highly valued.
• Knowledge of banking operations, financial services, or regulated environments is considered a strong advantage.

Soft Skills:

• Strong analytical and critical thinking skills.
• High level of accuracy, rigor, and attention to detail.
• Ability to manage multiple priorities in a complex environment.
• Strong sense of accountability and ownership.
• Excellent verbal and written communication skills.
• Ability to build effective relationships with stakeholders at different organizational levels.
• Collaborative mindset and capacity to work across cross-functional teams.
• Proactive approach to problem-solving and continuous improvement.
• Results-oriented attitude with strong organizational skills.

Languages:

• French is considered a strong advantage.

Additional information:

• Workplace type: Hybrid position, with mandatory on-site onboarding during the first month.