Operational Risk and Permanent Control Officer

Inetum; Lisboa; Híbrido; EUR 60 000 - 90 000; Tempo integral

Resumo da oferta

Inetum in Lisbon seeks an Operational Risk & Permanent Control Officer to strengthen risk governance within CLM Operations. You will manage risks, incident data, and control design, collaborating with multiple stakeholders to implement robust risk controls.

The role requires analytical mindset, autonomy, and proactivity, with on-site onboarding during the first month and a hybrid work arrangement thereafter. Fluent English is required; French is a plus.

Qualificações

• Bachelor’s degree in Risk Management, Business Administration, Finance, Economics, Engineering, Audit, or a related field.
• Experience in Operational Risk, Internal Control, Audit, Compliance, Risk Management, or similar functions.
• Strong understanding of Operational Risk Management and Internal Control frameworks.
• Experience conducting risk assessments, incident analysis, and mitigation planning.
• Ability to interpret regulatory requirements and translate them into effective operational controls.
• Experience preparing management reporting, risk indicators (KRIs/KPIs), and risk analysis documentation.
• Advanced knowledge of Microsoft Office tools, particularly Excel and PowerPoint.
• Familiarity with risk management, internal control, governance, or audit tools is highly valued.
• Knowledge of banking operations, financial services, or regulated environments is considered a strong advantage.

Responsabilidades

• Operational Risk Management across CLM Operations activities.
• Collect, analyze, and monitor operational incidents, identifying trends and mitigation actions.
• Develop and maintain Risk Cartography per RCSA methodology.
• Assess risk exposure and contribute to mitigation plans.
• Support regulatory capital monitoring and risk assessment activities.
• Participate in projects impacting risk management and control frameworks.
• Ensure implementation, maintenance, and improvement of the Permanent Control framework.
• Monitor control execution and identify areas for enhancement.
• Provide guidance on internal risk decisions including outsourcing and transformation.
• Track recommendations from Internal Audit, Regulators, and risk committees.

Conhecimentos

Operational Risk

Internal Control

Risk Assessment

KRIs / KPIs

MS Excel / PowerPoint

Regulatory Knowledge

Audit & Compliance

Stakeholder Management

Risk Reporting

Formação académica

Bachelor's degree in Risk Management

Ferramentas

GRC Tools

Descrição da oferta de emprego

Job Description

We are looking for an Operational Risk & Permanent Control Officer to join the CLM Operations team and play a key role in strengthening the operational risk management and internal control framework. This position requires a proactive and analytical professional who can work autonomously, collaborate with multiple stakeholders, and contribute to the continuous improvement of risk governance and control processes.

Key Responsibilities

• Operational Risk Management
• Identify, assess, and monitor operational risks across CLM Operations activities.
• Develop and maintain Risk Cartography in line with the Group's Risk & Control Self-Assessment (RCSA) methodology.
• Collect, analyze, and monitor operational incidents, identifying trends and recommending mitigation actions.
• Assess risk exposure and contribute to the definition and implementation of risk mitigation plans.
• Support regulatory capital monitoring and operational risk assessment activities where applicable.
• Participate in projects with significant impact on the operational risk and permanent control framework, ensuring risks are identified and adequately managed.
• Permanent Control & Internal Control Framework
• Ensure the effective implementation, maintenance, and continuous improvement of the Permanent Control framework.
• Assess the quality and effectiveness of the control environment, monitoring control execution and identifying areas for enhancement.
• Perform reviews and second-level controls to validate the adequacy and effectiveness of existing control mechanisms.
• Ensure regulatory obligations are appropriately covered through the control plan and related monitoring activities.
• Provide guidance, recommendations, and formal opinions on decisions impacting operational risk management and risk appetite, including outsourcing initiatives and transformation projects.
• Monitor the implementation of recommendations issued by Internal Audit, Regulatory Authorities, Second Line Functions, and External Auditors.
• Promote operational risk awareness and a strong risk culture across business and operational teams.
• Governance, Reporting & Coordination
• Support risk governance bodies and contribute to the coordination of operational risk and permanent control committees.
• Prepare regular and ad hoc reporting for management and relevant stakeholders.
• Ensure transparent, accurate, and timely reporting of risk and control information.
• Maintain procedures, controls, and operational documentation up to date.
• Coordinate the use of internal risk and control management tools, ensuring data quality and consistency.
• Track risk indicators, remediation plans, action items, and control recommendations.

Qualifications

• Bachelor's degree in Risk Management, Business Administration, Finance, Economics, Engineering, Audit, or a related field.
• Previous experience in Operational Risk, Internal Control, Audit, Compliance, Risk Management, or similar functions.
• Strong understanding of Operational Risk Management and Internal Control frameworks.
• Experience conducting risk assessments, incident analysis, and mitigation planning.
• Ability to interpret regulatory requirements and translate them into effective operational controls.
• Experience preparing management reporting, risk indicators (KRIs/KPIs), and risk analysis documentation.
• Advanced knowledge of Microsoft Office tools, particularly Excel and PowerPoint.
• Familiarity with risk management, internal control, governance, or audit tools is highly valued.
• Knowledge of banking operations, financial services, or regulated environments is considered a strong advantage.

Soft Skills

• Strong analytical and critical thinking skills.
• High level of accuracy, rigor, and attention to detail.
• Ability to manage multiple priorities in a complex environment.
• Strong sense of accountability and ownership.
• Excellent verbal and written communication skills.
• Ability to build effective relationships with stakeholders at different organizational levels.
• Collaborative mindset and capacity to work across cross-functional teams.
• Proactive approach to problem-solving and continuous improvement.
• Results-oriented attitude with strong organizational skills.

Languages

• Fluent English (minimum B2/C1 level).
• French is considered a strong advantage.

Additional Information

• Workplace type: Hybrid position, with mandatory on-site onboarding during the first month.
• Location: Lisbon.