Onsite Flemish Customer Support Team Lead — Lisbon

Fh Collective Academy; Almada; Presencial; EUR 26 000 - 32 000; Tempo integral

Resumo da oferta

FH Collective Academy in Lisbon is seeking a Flemish-speaking Team Leader to supervise a busy customer service team on-site. You will lead daily operations, mentor agents, and ensure high service standards while coordinating with stakeholders.

The role requires fluent Flemish and English, a strong leadership mindset, and flexibility to work a rotational shift schedule from Monday to Saturday. Relocation is not offered and candidates must reside in Lisbon.

Qualificações

• Fluent Flemish and English are required.
• Strong leadership mindset and experience supervising teams.
• Ability to coordinate with multiple stakeholders and maintain service standards.

Responsabilidades

• Supervise a busy customer service team on-site.
• Lead daily operations and mentoring of agents.
• Coordinate with stakeholders to ensure high service standards.

Conhecimentos

Team Leadership

Flemish Fluency

English Fluency

Stakeholder Coordination

Descrição da oferta de emprego

FH Collective Academy in Lisbon is seeking a Flemish-speaking Team Leader to supervise a busy customer service team on-site. You will lead daily operations, mentor agents, and ensure high service standards while coordinating with stakeholders.

The role requires fluent Flemish and English, a strong leadership mindset, and flexibility to work a rotational shift schedule from Monday to Saturday. Relocation is not offered and candidates must reside in Lisbon.