Online Customer Success Consultant — Growth & Bonuses

Azure Dine & Hire; Braga; On-site; EUR 8,400 - 11,000; Full time

Benefits offered by this job

Visa sponsorship

Comprehensive training program

Growth opportunities

Job summary

Azure Dine & Hire in Braga, Portugal seeks an Online Consultant to deliver exceptional customer service across online channels. This full-time role focuses on quick, accurate responses and product knowledge to assist clients and solve issues.

Ideal candidates excel in English, can work independently or in teams, and thrive in a fast-paced environment. Visa sponsorship is available for qualified applicants. Training and growth opportunities are offered.

Qualifications

• No prior experience required; customer service experience is a plus.
• Excellent English communication; other languages a plus.
• Strong problem-solving and attention to detail.
• Ability to work independently and in a team in a fast-paced environment.
• Valid Portugal work visa preferred but not required.

Responsibilities

• Communicate with clients through online channels such as email, live chat, and social media.
• Provide prompt and accurate responses to inquiries, concerns, and complaints.
• Maintain a thorough understanding of our products and services to effectively assist clients.
• Collaborate with other team members to resolve complex issues and provide solutions.
• Utilize various software systems to manage client accounts and track interactions.
• Continuously strive towards achieving high levels of customer satisfaction.

Skills

Communication

Customer service

English fluency

Problem solving

Teamwork

Attention to detail

Tools

CRM software

Job description

Azure Dine & Hire in Braga, Portugal seeks an Online Consultant to deliver exceptional customer service across online channels. This full-time role focuses on quick, accurate responses and product knowledge to assist clients and solve issues.

Ideal candidates excel in English, can work independently or in teams, and thrive in a fast-paced environment. Visa sponsorship is available for qualified applicants. Training and growth opportunities are offered.