Online Client Solutions Consultant – Faro, Portugal

Ecojob; Faro; Remote; EUR 11,000 - 18,000; Full time

Job summary

Ecojob in Faro, Portugal is looking for an Online Consultant to deliver virtual support to clients via email, chat and video calls. You will assess needs, propose tailored solutions and build lasting client relationships.

The role requires 2+ years in a similar position, excellent communication, problem-solving and experience with Zoom or Skype. A valid work permit or residency in Portugal is required. Salary is 1,800 USD per month on a contract basis.

Qualifications

• 2+ years of experience in a similar role.
• Excellent written and verbal communication.
• Valid work permit or residency in Portugal.

Responsibilities

• Communicate with clients through online channels such as email, chat, and video conferencing.
• Understand clients' needs and provide tailored solutions and recommendations.
• Build strong relationships with clients by providing timely and accurate responses.
• Maintain a high level of professionalism and customer service at all times.
• Stay up-to-date on industry trends and new technologies to provide the best possible service to clients.

Skills

Excellent communication

Problem solving

Customer service

Virtual platforms

Tools

Zoom

Skype

Job description

Ecojob in Faro, Portugal is looking for an Online Consultant to deliver virtual support to clients via email, chat and video calls. You will assess needs, propose tailored solutions and build lasting client relationships.

The role requires 2+ years in a similar position, excellent communication, problem-solving and experience with Zoom or Skype. A valid work permit or residency in Portugal is required. Salary is 1,800 USD per month on a contract basis.