Oferta de emprego: Mandarin Customer Service (M/F) Lisbon

GET JOB LTD; Lisboa; Presencial; EUR 14 000 - 21 000; Tempo integral

Resumo da oferta

GET JOB LTD in Lisbon is hiring a Mandarin Customer Service representative to assist customers with pricing questions, support sales teams, and deliver quality service on a night shift.

The role requires fluent Mandarin, advanced English (C1/C2), and availability to work 40 hours per week on a fixed night rotation from 01:00 to 10:00, Monday to Friday. The position sits in the Call Center / Help Desk department and is based in Lisbon.

Qualificações

• Fluent Mandarin speaker.
• English proficiency C1/C2.
• Available to work 40 hours per week on a rotational shift pattern from Monday to Friday, 01:00 am to 10:00 am.

Responsabilidades

• Clarify sales pricing questions to customers.
• Assist Sales Executives in resolving unresolved issues.
• Provide appropriate discounts.
• Address and resolve first-level escalations.
• Deliver quality service to external customers.

Conhecimentos

Mandarin

English

Descrição da oferta de emprego

Mandarin Customer Service (M/F) - Lisbon

Reference: 6715149

Date: 2-12-2024

Location: Lisbon

Department: Call Center / Help Desk

Job Overview

We need a customer service representative to clarify sales pricing questions, assist sales executives, provide discounts, resolve first‑level escalations, and deliver quality service to external customers.

Responsibilities

• Clarify sales pricing questions to customers.
• Assist Sales Executives in resolving unresolved issues.
• Provide appropriate discounts.
• Address and resolve first‑level escalations.
• Deliver quality service to external customers.

Qualifications

• Fluent Mandarin speaker.
• English proficiency C1/C2.
• Available to work 40 hours per week on a rotational shift pattern from Monday to Friday, 01:00 am to 10:00 am.

Application

Send your CV online with the reference mandarin_CS.