Multilingual Support Agent — Europe (Remote/Hybrid)

Cross Border Talents; Porto; Hybrid; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Welcome bonus

Relocation package

Job summary

A leading multilingual customer support company is seeking a Multilingual Customer Service Agent to join their team in Portugal. This role requires fluency in English and another European language, along with excellent communication skills. Responsibilities include supporting customers through various channels and ensuring high satisfaction levels. The position offers a competitive salary, performance bonuses, and relocation packages.

Qualifications

• Must be fluent in English and at least one of the following languages: Dutch, French, German, etc.
• Strong communication and problem-solving abilities.
• EU citizenship or valid work/residency permit necessary.

Responsibilities

• Support customers via phone, email, and live chat.
• Provide accurate product information and effective solutions.
• Ensure high levels of customer satisfaction.

Skills

Fluency in English

Fluency in another European language

Excellent communication skills

Problem-solving skills

Job description

A leading multilingual customer support company is seeking a Multilingual Customer Service Agent to join their team in Portugal. This role requires fluency in English and another European language, along with excellent communication skills. Responsibilities include supporting customers through various channels and ensuring high satisfaction levels. The position offers a competitive salary, performance bonuses, and relocation packages.