Multilingual Customer Service Specialist – Remote/Hybrid

Cross Border Talents; Lisboa; Hybrid; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary + performance-based bonuses

Welcome bonus

Relocation package (flight + initial accommodation)

International work environment & growth opportunities

Job summary

A leading recruitment firm is seeking customer service specialists to join international teams in Portugal and Greece. Candidates should possess strong English communication skills and another European language. Responsibilities include customer communication via various channels and maintaining service quality. The role offers competitive salary, performance bonuses, and a welcoming environment for professional growth.

Qualifications

• Strong level of English and one of the listed European languages.
• Good communication and problem-solving skills.
• EU citizenship or valid permit to work in Greece or Portugal.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Offer product support and effective solutions.
• Maintain customer satisfaction and service quality.

Skills

Strong communication skills in English

Proficient in one additional European language

Excellent problem-solving skills

Job description

A leading recruitment firm is seeking customer service specialists to join international teams in Portugal and Greece. Candidates should possess strong English communication skills and another European language. Responsibilities include customer communication via various channels and maintaining service quality. The role offers competitive salary, performance bonuses, and a welcoming environment for professional growth.