Multilingual Support Agent — Europe (Remote/Hybrid)

Cross Border Talents; Lisboa; Hybrid; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Welcome bonus

Relocation package including flight tickets and accommodation

Job summary

A leading customer service provider is seeking a Multilingual Customer Service Agent in Portugal. The role requires fluency in English and another European language. Responsibilities include supporting customers through various channels and ensuring high levels of satisfaction. Competitive salary with performance bonuses and relocation packages available. This position offers the flexibility of remote and hybrid working options.

Qualifications

• Fluent in English and at least one other European language.
• Strong communication and problem-solving abilities.
• EU citizenship or valid work/residency permit in the listed countries.

Responsibilities

• Support customers via phone, email, and live chat.
• Provide accurate product information and effective solutions.
• Ensure high customer satisfaction and maintain service quality.

Skills

Fluency in English

Fluency in another European language

Excellent communication skills

Problem-solving skills

Job description

A leading customer service provider is seeking a Multilingual Customer Service Agent in Portugal. The role requires fluency in English and another European language. Responsibilities include supporting customers through various channels and ensuring high levels of satisfaction. Competitive salary with performance bonuses and relocation packages available. This position offers the flexibility of remote and hybrid working options.