Multilingual Content Moderators or Customer Care Specialists

Cross Border Talents; Lisboa; Presencial; EUR 21 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Relocation and housing assistance

Training and career development opportunities

Friendly and inclusive work环境

Resumo da oferta

A multilingual support company is seeking Content Moderators or Customer Care Representatives to join their team in Lisbon. The role involves reviewing online content, responding to customer inquiries, and ensuring compliance with platform policies. Candidates should be fluent in multiple languages and possess strong communication skills. This position offers a competitive salary, private health insurance, and opportunities for professional development in a dynamic environment.

Qualificações

• Fluent in German, French, Italian, Romanian, Danish, or Spanish and B2-C1 English.
• Strong written and verbal communication skills.
• Detail-oriented with sound judgment.
• Comfortable working in a fast-paced environment

Responsabilidades

• Review and moderate online content according to guidelines.
• Ensure compliance with platform policies.
• Respond to customer inquiries through various channels.
• Document and report content or user issues.
• Collaborate with team members and escalate complex cases as needed

Conhecimentos

Fluent in German/French/Italian/Romanian/Danish/Spanish

B2-C1 English (spoken and written)

Strong communication skills

Detail-oriented

Descrição da oferta de emprego

Multilingual Content Moderators or Customer Care Specialists

Job Openings Multilingual Content Moderators or Customer Care Specialists

About the job Multilingual Content Moderators or Customer Care Specialists

Job Title: Content Moderator / Customer Care Representative
Location: Lisbon, Portugal
Type: Full-time

About the Role:
We are looking for motivated professionals to join our team in Lisbon as Content Moderators or Customer Care Representatives. In this role, you will ensure high-quality content management and provide outstanding support to our users. You will be part of a dynamic team working in a multilingual, fast-paced environment.

Responsibilities:

Review and moderate online content according to company guidelines.

Ensure compliance with platform policies and community standards.

Respond to customer inquiries through various channels (email, chat, social media).

Document and report content or user issues clearly.

Collaborate with team members and escape complex cases as needed.

Requirements:

Fluent in German/French/Italian/Romanian/Danish/Spanish and B2-C1 English (spoken and written)

Strong communication skills, both written and verbal.

Detail-oriented with the ability to make sound judgments.

Comfortable working in a fast-paced and evolving environment.

Previous experience in content moderation, customer care, or digital platforms is a plus but not required

Valid paperwork allowing employment in Portugal

Competitive salary package

• Private health insurance
• Relocation and housing assistance

Training and career development opportunities

Friendly and inclusive work environment

Perks of Relocating to Lisbon:

Enjoy a mild Mediterranean climate, vibrant cultural life, and beautiful coastal scenery.

Explore historic neighborhoods, great dining, and lively nightlife.

Experience a growing tech and startup hub with plenty of professional networking opportunities.