MuleSoft Platform Operations Engineer (L2)

Decskill

Lisboa

Híbrido

EUR 55 000 - 85 000

Tempo integral

Há 6 dias

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Resumo da oferta

Decskill is seeking a MuleSoft Platform Operations Engineer to manage and support the Anypoint Platform in production environments. The role emphasizes platform operations, incident handling, and proactive monitoring within a hybrid work model.

You will work with OpenShift/Kubernetes, Terraform, and CI/CD pipelines, contributing to reliability, security, and runbook documentation while collaborating with distributed teams across Europe.

Qualificações

3+ years of hands-on experience managing and supporting MuleSoft Anypoint Platform in production with focus on platform operations.
Proven experience in L2 application/platform support, including incident management, troubleshooting, root cause analysis and SLA-driven resolution.
Strong knowledge of MuleSoft platform administration, deployment processes, runtime troubleshooting and monitoring.
Experience with MuleSoft Flex Gateway / API Gateway concepts (Omni Gateway a plus).
Hands-on experience with Terraform for infrastructure provisioning and configuration management.
Experience with OpenShift / Kubernetes environments, including deployments, monitoring and troubleshooting.
Experience with GitHub and CI/CD practices (Argo CI/CD a plus).
Basic knowledge of AWS and Azure cloud environments and cloud infrastructure concepts.
Solid understanding of API security mechanisms (OAuth 2.0, OpenID Connect, JWT).
Experience with ITIL processes and IT service management.
Ability to analyze application logs, identify issues and implement corrective actions.
Experience creating operational docs, runbooks, knowledge base articles and recovery procedures.
Basic scripting/automation to improve operational tasks.
Understanding of XML, JSON, WSDL, SOAP, REST APIs (nice to have).
Networking concepts: load balancers, firewalls, VIPs, certs lifecycle (nice to have).
Experience with monitoring and ticketing tools such as ServiceNow (nice to have).
Fluent English (C1) communication.
Hybrid work capable: 3 days onsite, 2 days remote.

Conhecimentos

MuleSoft Ops

L2 Support

MuleSoft Admin

Terraform

OpenShift/Kubernetes

GitHub/CI-CD

Cloud (AWS/Azure)

API Security

ITIL & ITSM

Logs & Runbooks

Scripting

Integration Protocols

Networking Basics

ServiceNow

English (C1)

Hybrid/Out-of-hours

Ferramentas

Terraform

OpenShift

Kubernetes

GitHub

Argo CD

Postman

SOAP UI

ServiceNow

Descrição da oferta de emprego

We are growing. And we are looking for talented people.

At Decskill, we believe that technological excellence is driven by human talent.

We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives.

As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams.

Are you looking for an environment that values curiosity and commitment? Here, your contribution has real impact and individual growth is taken seriously.

Requirements

3+ years of hands‑on experience managing and supporting MuleSoft Anypoint Platform in production environments, with a focus on platform operations rather than API development.
Proven experience in L2 application/platform support, including incident management, troubleshooting, root cause analysis and SLA‑driven resolution.
Strong knowledge of MuleSoft platform administration, deployment processes, runtime troubleshooting and operational monitoring.
Experience with MuleSoft Flex Gateway / API Gateway concepts (Omni Gateway experience is a plus).
Hands‑on experience with Terraform for infrastructure provisioning and configuration management.
Experience working with OpenShift / Kubernetes environments, including deployments, monitoring and troubleshooting.
Experience with GitHub and CI/CD practices, including pipeline management and automation workflows (Argo CI/CD experience is a plus).
Basic knowledge of AWS and Azure cloud environments, including cloud infrastructure concepts, monitoring and troubleshooting.
Solid understanding of API security mechanisms, including OAuth 2.0, OpenID Connect, JWT, authentication and authorization concepts.
Experience with ITIL processes and IT service management practices.
Ability to analyze application/platform logs, identify issues and implement corrective actions.
Experience creating and maintaining operational documentation, runbooks, knowledge base articles and recovery procedures.
Basic scripting/automation skills for improving operational tasks and reducing manual activities.
Good understanding of integration technologies and protocols such as XML, JSON, WSDL, SOAP, REST APIs (nice to have).
Basic knowledge of networking concepts such as load balancers, firewalls, virtual IPs and certificates lifecycle management (nice to have).
Experience with monitoring and ticketing tools such as ServiceNow (nice to have).
Comfortable working in an international environment with distributed teams.
Fluent English communication skills (minimum C1 level).
Availability to work in a hybrid model (3 days/week onsite and 2 days/week remote) and occasional out-of-hours support when required.