Luxury Front Desk Concierge (Guest Services)

Silversea; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

Silversea in Lisbon seeks a seasoned Guest Services professional to manage reception operations aboard our luxury cruise offerings. You will handle guest needs with poise, ensure accurate accounts handling and collaborate with the Guest Relations Manager and other departments.

The role requires at least 2 years in international luxury settings, fluent English, and willingness to develop language skills in Spanish, Portuguese, German or French, along with strong administrative and accounting

Qualificações

• 2 years experience in guest-facing/Guest Services/Front Desk at an international 5 star/luxury establishment.
• Basic accounting knowledge.
• Must be a strong administrator.
• Moral integrity is required.
• Excellent fluent English (verbal and written). Advanced language skills in Spanish, Portuguese, German, or French are highly desirable.

Responsabilidades

• Provide exceptional guest services at the reception desk.
• Coordinate guests’ needs and requirements to ensure the highest possible service.
• Respond to all guest requests, inquiries and complaints promptly and satisfactorily.

Conhecimentos

Guest services

Administration

English fluent

Attention to detail

Descrição da oferta de emprego

Silversea in Lisbon seeks a seasoned Guest Services professional to manage reception operations aboard our luxury cruise offerings. You will handle guest needs with poise, ensure accurate accounts handling and collaborate with the Guest Relations Manager and other departments.

The role requires at least 2 years in international luxury settings, fluent English, and willingness to develop language skills in Spanish, Portuguese, German or French, along with strong administrative and accounting