Luxury Front Desk Concierge — Guest Experience

Silversea; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

Silversea is seeking an experienced Reception/Guest Services agent aboard our luxury cruise ship, operating from Lisbon. You will be the first point of contact, delivering exceptional guest service at the reception desk and coordinating guest needs to ensure memorable experiences.

The ideal candidate has at least two years in guest-facing roles at an international 5-star or luxury establishment, fluent English, basic accounting knowledge, strong administrative skills, impeccable integrity, and

Qualificações

• Guest-facing/front desk experience in a luxury international setting.
• Basic accounting knowledge.
• Strong administrative skills.
• High moral integrity and discretion.

Responsabilidades

• Provide exceptional guest services at the reception desk.
• Assist with and coordinate guests' needs and requirements to ensure high-quality service.
• Respond promptly to guest requests, inquiries and complaints with empathy and efficiency.

Conhecimentos

Guest services

Front desk

Strong administrator

Moral integrity

English proficiency

Descrição da oferta de emprego

Silversea is seeking an experienced Reception/Guest Services agent aboard our luxury cruise ship, operating from Lisbon. You will be the first point of contact, delivering exceptional guest service at the reception desk and coordinating guest needs to ensure memorable experiences.

The ideal candidate has at least two years in guest-facing roles at an international 5-star or luxury establishment, fluent English, basic accounting knowledge, strong administrative skills, impeccable integrity, and