Lux Residential Services Concierge

Discovery Land Company; Santa Maria do Castelo; Presencial; EUR 32 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Work-Family Culture

Global Career Opportunities

Competitive Salary

Development Programs

Medical Insurance

Staff Restaurant

Staff Events

Staff Accommodation

Resumo da oferta

Costaterra Golf & Ocean Club, part of Discovery Land Company, seeks a Residential Service Coordinator to oversee the resident experience for private members and create a welcoming, luxurious environment by coordinating a broad range of services and activities.

You will engage residents, manage amenities such as spa, dining, housekeeping and maintenance, plan events, handle communication, and collaborate with other departments to ensure exceptional service and a vibrant community lifestyle.

Qualificações

• Experience delivering luxury service in private communities.
• Ability to manage a wide range of services and activities.
• Proven ability to create a welcoming, luxurious environment for residents.

Responsabilidades

• Resident Engagement: Interacting with residents to understand needs and build relationships.
• Amenities and Services: Manage spa, fitness, dining, housekeeping, maintenance and more.
• Event Planning: Organize and coordinate events for residents.
• Property Management: Collaborate with maintenance and housekeeping to keep the property pristine.
• Communication: Keep residents informed about events and news via multiple channels.
• Issue Resolution: Address concerns promptly and effectively.
• Vendor Management: Coordinate with external vendors to ensure seamless service delivery.
• Budget Management: Assist in budgeting, cost control and financial reporting.
• Collaboration: Work with other departments to ensure a cohesive resident experience.
• Quality Control: Maintain high service standards and continuously improve offerings.
• Health and Safety: Ensure compliance with health, safety and regulatory standards.

Conhecimentos

Guest services

Communication

Event planning

Budget management

Vendor management

Facility operations

Descrição da oferta de emprego

Costaterra Golf & Ocean Club, part of Discovery Land Company, seeks a Residential Service Coordinator to oversee the resident experience for private members and create a welcoming, luxurious environment by coordinating a broad range of services and activities.

You will engage residents, manage amenities such as spa, dining, housekeeping and maintenance, plan events, handle communication, and collaborate with other departments to ensure exceptional service and a vibrant community lifestyle.