Lisbon Remote Dutch-Speaking Customer Service Pro

Innopath Consulting Lda; Lisboa; Presencial; EUR 12 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Flight assistance

Accommodation options

Airport pick-up

Welcome Support Team

Language courses

Resumo da oferta

Teleperformance Portugal in Lisbon is seeking a Dutch-speaking Customer Service Specialist to support international clients in Dutch and English. You'll join a multicultural team and provide professional assistance across projects.

The role offers relocation support, flight arrangements, accommodation options, and extensive Welcome Support. You will adapt to various projects, maintain high service standards, and help customers with inquiries.

Qualificações

• Fluent Dutch required.
• Good English communication skills.
• EU citizenship or valid work permit in Portugal.
• Minimum age 18 years.

Responsabilidades

• Provide professional customer assistance in Dutch and English.
• Respond to customer questions, requests, and concerns.
• Deliver clear, accurate, and helpful information.
• Understand customer needs and provide appropriate solutions.
• Maintain a professional, friendly, and customer-focused approach.
• Follow project procedures and service standards.
• Communicate effectively through required channels.
• Work closely with colleagues to ensure a consistent customer experience.
• Adapt to different projects and customer profiles.

Conhecimentos

Fluent Dutch

Good English

Formação académica

9th grade minimum education

12th grade optional on some projects

Descrição da oferta de emprego

Teleperformance Portugal in Lisbon is seeking a Dutch-speaking Customer Service Specialist to support international clients in Dutch and English. You'll join a multicultural team and provide professional assistance across projects.

The role offers relocation support, flight arrangements, accommodation options, and extensive Welcome Support. You will adapt to various projects, maintain high service standards, and help customers with inquiries.