Dutch-Speaking Customer Support – Lisbon, International Team

Cbtalents; Lisboa; Teletrabalho; EUR 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Project bonuses

International career in Lisbon

Professional development

Jump! programme

Relocation support

Flight to Portugal

Airport pick-up

Immigration support

Banking assistance

Accommodation options

Welcome team

TP Club activities

Employee discounts

Resumo da oferta

Teleperformance Portugal in Lisbon is seeking a Dutch-speaking Customer Service Specialist to provide professional support to international clients across projects, including tourism, multimedia or technical support. You will respond to questions in Dutch and English, deliver accurate information, and adapt to different projects while maintaining high customer satisfaction.

The role offers full-time hours (40 hours/week) in an international environment with relocation assistance, accommodation

Qualificações

• Fluent Dutch required.
• Good English communication skills.
• Minimum age 18.
• EU citizenship or valid work permit in Portugal.
• Minimum education of 9th grade; some projects require 12th grade.

Responsabilidades

• Provide professional customer assistance in Dutch and English.
• Respond to customer questions, requests and concerns.
• Deliver clear, accurate and helpful information.
• Understand customer needs and provide appropriate solutions.
• Maintain a professional, friendly and customer-focused approach.
• Follow project procedures and service standards.
• Communicate effectively through required support channels.
• Collaborate with colleagues for a consistent customer experience.
• Adapt to different projects and shifts to ensure quality service.

Conhecimentos

Dutch language

English language

Formação académica

9th grade education

Descrição da oferta de emprego

Teleperformance Portugal in Lisbon is seeking a Dutch-speaking Customer Service Specialist to provide professional support to international clients across projects, including tourism, multimedia or technical support. You will respond to questions in Dutch and English, deliver accurate information, and adapt to different projects while maintaining high customer satisfaction.

The role offers full-time hours (40 hours/week) in an international environment with relocation assistance, accommodation