Lisbon On-Site: Danish-Speaking Search Tech Support

Jo B Training & Coaching; Viseu; Presencial; EUR 19 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free flight

Airport pickup

Accommodation provided

AFM/AMKA support

Relocation guidance

Private health insurance from day one

Paid training and coaching

Internal mobility and career developp.

Discounts on gyms, restaurants, and sh

International, multicultural workplace

Wellness and engagement initiatives

Resumo da oferta

Jo B Training & Coaching in Portugal seeks Danish-speaking professionals for an onsite technical customer service team in Lisbon, delivering high-quality support for digital search tools and ensuring users understand features.

You will guide users, troubleshoot technical issues, review reports, manage real-time requests and escalate complex cases, while adhering to structured workflows in a multicultural, growth-focused environment.

Qualificações

• Danish-speaking candidates with strong English proficiency.
• On-site customer service role in Lisbon.

Responsabilidades

• Troubleshooting technical issues.
• Reviewing user reports and real-time support requests.
• Escalating complex situations as needed.
• Following detailed workflows to maintain service quality.

Conhecimentos

Danish language

English proficiency

Descrição da oferta de emprego

Descrição do cargo

Danish Job Description

Vi søger dansktalende profiler med gode engelskkundskaber til et onsite-team i Lissabon, der arbejder med teknisk kundeservice relateret til søgemaskiner. Du vil hjælpe brugere med at forstå funktioner, løse tekniske udfordringer og sikre en positiv oplevelse, når de anvender digitale søgeredskaber.

We are looking for Danish-speaking candidates with strong English proficiency to join an on-site technical customer service team dedicated to enhancing online search experiences. This position involves guiding users, solving technical problems, and contributing to the accuracy and quality of digital search functions.

Your main responsibilities include troubleshooting technical issues, reviewing user reports, managing real-time support requests, and escalating complex situations. You will follow detailed workflows and maintain service excellence throughout all interactions. Analytical thinking, clarity in communication, and adaptability are essential in this role.

The schedule operates in rotational shifts between Monday and Sunday. You will work in a multicultural, professional, and supportive environment designed to foster growth, collaboration, and continuous learning.

Relocation Support to Portugal:

• Free flight
• Airport pickup
• Accommodation provided
• Support with AFM, AMKA, bank account
• Additional relocation guidance

Benefits:

• Private health insurance from the first day
• Paid training and coaching
• Internal mobility and career development
• Discounts on gyms, restaurants, and shops
• International, multicultural workplace
• Wellness and engagement initiatives

This role is ideal for Danish-speaking individuals seeking an international career in a growing digital support sector.