Lisbon Night-Shift Spanish Customer Support Specialist

Foundever; Portugal; Presencial; EUR 8200 - 14 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Private healthcare

Dental insurance

Paid professional training

Resumo da oferta

Foundever in Lisbon is seeking a Spanish-speaking Customer Support specialist for a night-shift role. You will handle host and guest queries, delivering solutions within a large travel community and supporting via phone and written communication.

The ideal candidate is a native or fluent Spanish speaker with excellent English, capable of delivering high-quality service on a night schedule. Relocation to Lisbon is provided along with career growth opportunities.

Qualificações

• Native or proficient level of Spanish (C2).
• Advanced level of English (C1) in speaking and writing.
• Availibility to work night shifts (22:00–09:00) is mandatory.
• EU citizenship or valid work permit for Portugal is required.

Responsabilidades

• Manage hosts and guests queries in a fast-paced environment.
• Present the best available solutions leveraging the community marketplace.
• Join a knowledgeable team that supports via written communication and phone.
• Meet and exceed service quality goals, compliance regulations and productivity targets.
• Create a memorable experience that users value and are proud of.
• Follow management direction and provide constructive feedback.

Conhecimentos

Spanish language

English proficiency

Night shift availability

Strong communication

Problem solving

Relocation ready

Descrição da oferta de emprego

Foundever in Lisbon is seeking a Spanish-speaking Customer Support specialist for a night-shift role. You will handle host and guest queries, delivering solutions within a large travel community and supporting via phone and written communication.

The ideal candidate is a native or fluent Spanish speaker with excellent English, capable of delivering high-quality service on a night schedule. Relocation to Lisbon is provided along with career growth opportunities.