Lisbon Dutch-Speaking Team Leader | On-Site Ops

Lingo-nova; Lisboa; On-site; EUR 14,000 - 17,000; Full time

Job summary

Lingo-nova in Lisbon is seeking an on-site Team Leader to manage a Dutch-speaking customer operations team. You will coach performance, ensure service quality, and drive day-to-day operations. The role requires hands-on leadership, people development, and adherence to service level targets within a fast-paced environment.

Based in Lisbon, you will coordinate rotating shifts and work with an international team. Fluent Dutch and English (B2+) are required, with local candidates only.

Qualifications

• Fluent Dutch is required.
• English at B2 level or higher is required.
• Based in Lisbon, Portugal (local candidates only).
• Ability to work on-site in Lisbon.

Responsibilities

• Lead a Dutch-speaking customer operations team in Lisbon.
• Coach and develop team members to maintain high service quality.
• Ensure smooth day-to-day operation and adherence to SLAs.

Skills

Dutch (Fluent)

English (B2+)

Job description

Lingo-nova in Lisbon is seeking an on-site Team Leader to manage a Dutch-speaking customer operations team. You will coach performance, ensure service quality, and drive day-to-day operations. The role requires hands-on leadership, people development, and adherence to service level targets within a fast-paced environment.

Based in Lisbon, you will coordinate rotating shifts and work with an international team. Fluent Dutch and English (B2+) are required, with local candidates only.