Dutch-Speaking Team Lead, Customer Ops — Lisbon Onsite

Lingo-nova; Lisboa; On-site; EUR 14,000 - 17,000; Full time

Job summary

Lingo-nova in Lisbon is seeking a Team Leader to manage a Dutch-speaking customer operations team on site. You will coach and motivate the team to maintain high service quality and to perform at their best in daily operations.

The role requires fluent Dutch, English at B2 level or higher, and residence in Lisbon with no relocation support. Shifts are rotating, Monday to Saturday, between 9 AM and 10 PM, with on-site work at the Lisbon office.

Qualifications

• Fluent Dutch language required.
• English at B2 level or higher.
• Based in Lisbon, Portugal (local candidates only).

Responsibilities

• Lead and coach a Dutch-speaking customer ops team on site.
• Ensure service quality and performance standards.
• Collaborate with other teams to resolve escalations.

Skills

Dutch (Fluent)

English (B2+)

Job description

Lingo-nova in Lisbon is seeking a Team Leader to manage a Dutch-speaking customer operations team on site. You will coach and motivate the team to maintain high service quality and to perform at their best in daily operations.

The role requires fluent Dutch, English at B2 level or higher, and residence in Lisbon with no relocation support. Shifts are rotating, Monday to Saturday, between 9 AM and 10 PM, with on-site work at the Lisbon office.