Laundry Worker (M/F) - NH Lagos Algarve Resort

Minor Hotels Europe & Americas; Lagos; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Global experience

Career development opportunities

Wide range of training programs

Well-being initiatives

Job summary

Minor Hotels Europe & Americas in Lagos, Portugal, seeks a Laundry Supervisor (M/F) to manage dry cleaning and laundry areas and maintain high service standards in the absence of the Laundry Manager.

Join a global hospitality group offering training, career development and employee benefits, including health insurance, staff meals, and flexible working arrangements. Fluency in English and leadership experience are preferred.

Qualifications

• At least vocational diploma in any field.
• At least 1 year as Laundry Supervisor or fast track from Laundry through cross training of at least 3 months.
• Proficiency in English both oral and written.

Responsibilities

• Arrive at work on time in the uniform provided and maintain a neat appearance.
• Ironing duties as required.
• Maintain knowledge of hotel products, rooms, facilities and outlets.
• Prepare and submit reports on time.
• Follow correct chemical handling procedures and LSOPs.
• Supervise laundry operations to avoid overtime through effective coordination.
• Ensure staff cleanliness and proper uniforms.
• Address guest issues promptly and respond to correspondence.
• Redirect non-inventory items to Lost & Found and manage inventory defects.
• Conduct regular quality control of department standards.

Skills

Leadership

English proficiency

Interpersonal skills

Education

Vocational diploma

Job description

Lagos, PT Portugal

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities.A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China.
You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch.You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service.Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.

What will be your mission?

As Laundry (M/F), you will be in charge of Dry Cleaning, Laundry Shop areas. You will be required to maintain the same high degree of service and efficiency in the absence of the Laundry Manager.

What will you do?

• Arrive at work on time in the uniform provided, ensuring a neat and tidy appearance, according to the associate handbook.
• To be able to iron
• Have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, spa and health club.
• Ensure that all reports are prepared and completely on time.
• Ensure that correct chemical handling procedures are practiced.
• Ensure correct fabric care procedures are followed per LSOP.
• Ensure that LSOPs are available, current and in effect and available for all associates to use as reference.
• Avoid overtime through good supervision and immediate response to problems.
• Ensure that all employees are clean, neat and wearing the correct uniform.
• Ensure immediate response to any guest problems and correspondence.
• Ensure that any non-inventory item’s found in laundry are taken immediately to Lost & Found Store-room in housekeeping.
• Maintain a regular quality control inspection of department standards.
• Regularly inspection machinery fir signs of wear & tear, deterioration of hoses, belts, covers etc. Any defect of maintenance request should be legged via data base for action by the Engineering Department.
• Develop and maintain a motivational working environment within the department and positive relations with other departments.
• Ensure chemical wastage is kept to a minimum.
• Attend training sessions as required.
• Attend meetings as required.
• Conduct duties of tasks as directed by Hotel Management.

What are we looking for?

• At least vocational diploma in any field.
• At least 1 year as Laundry Supervisor or fast track from Laundry through cross training of at least 3 months.
• Completion of Essential Skills.
• Capable of supervising and good in leadership skills.
• Good inter-personality.
• Proficiency in English both oral and written.

Why choose us?

At Minor Hotels Europe & Americas, we are committed to building exciting careers around the world and fostering intercultural experiences. Our journey is driven by the passion and dedication of our amazing teams, who also enjoy inspiring and exclusive benefits such as:

• Global experience – diversity of 150 different nationalitieas.
• Career development opportunities filled with national and international challenges.
• Wide range of training programs to enhance your skills.
• Well-being initiatives, including flexible working conditions.
• Team member recognition programs, including Memorable Dates.
• Opportunity to make a difference through our sustainability program and volunteering initiatives.
• Discounted rates and promotions for team members, offering special prices at our hotels worldwide and exclusive benefits through our corporate loyalty program.
• Integration into a dynamic team focused on service excellence.
• Competitive salary aligned with the role.
• Continuous training plan to support career development.
• Access to e-learning training platform.
• Possibility of functional mobility, nationally and/or internationally.
• Incentive and benefits plan.

Leisure:

• Special rates for employees, family, and friends across Minor Group services, nationally and internationally – accommodation, F&B, among others.
• Additional day off to celebrate your birthday.
• Service-based credits to redeem for stays or meals at Minor Group hotels, resorts, and restaurants, nationally and internationally.

Health & Well-being:

• Health insurance.
• Access to curative medicine.

General:

• Free access to staff canteen for employees and interns.
• Free uniform and laundry service for uniform cleaning.
• Participation in various internal initiatives and social/environmental responsibility projects.
• Partnerships with local businesses – employee discounts available.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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