Laundry Specialist - Flexible Hours at Resort Network

Minor Hotels Europe & Americas; Lagos; On-site; EUR 10,000 - 15,000; Full time

Benefits offered by this job

Health insurance

Free uniform and laundry service for制服

Free staff canteen access

Employee discounts on Minor Group

Training and development programs

Job summary

NH Lagos Algarve Resort is seeking a Laundry Worker to manage dry cleaning and laundry shop areas, ensuring high service standards in the absence of the Laundry Manager. The role requires neat appearance, ability to iron, and strong knowledge of hotel facilities and service flow.

The ideal candidate has a vocational diploma, English proficiency, and leadership potential, with at least 1 year in a supervisory laundry role or a fast track through training.

Qualifications

• Vocational diploma in any field.
• At least 1 year as Laundry Supervisor or fast track from Laundry through cross-training of at least 3 months.
• Proficiency in English both oral and written.
• Capable of supervising and strong leadership skills.
• Good interpersonal skills.

Responsibilities

• Arrive at work on time in the uniform provided and maintain a neat appearance.
• Be able to iron and handle ironing tasks.
• Have a complete knowledge of the hotel product, including room types, rates, features and facilities, F&B outlets, spa and health club.
• Prepare and complete all reports on time.
• Follow correct chemical handling procedures.
• Follow fabric care procedures per LSOP.
• Ensure LSOPs are available and current for all associates to reference.
• Avoid overtime through effective supervision and prompt problem-solving.
• Ensure staff are clean, neat, and wear the correct uniform.
• Respond promptly to guest issues and correspondence.
• Report non-inventory items found in laundry to Lost & Found store-room in housekeeping.
• Maintain regular quality control of department standards.
• Inspect machinery for wear and tear and log maintenance requests via the engineering department.
• Foster a motivational working environment and positive cross-department relations.
• Minimise chemical wastage.
• Attend training sessions and meetings as required.
• Perform duties as directed by Hotel Management.

Skills

Supervisory skills

Leadership

Interpersonal skills

Education

Vocational diploma

Job description

NH Lagos Algarve Resort is seeking a Laundry Worker to manage dry cleaning and laundry shop areas, ensuring high service standards in the absence of the Laundry Manager. The role requires neat appearance, ability to iron, and strong knowledge of hotel facilities and service flow.

The ideal candidate has a vocational diploma, English proficiency, and leadership potential, with at least 1 year in a supervisory laundry role or a fast track through training.