Floor Supervisor - Hospitality & Service (Flexible Hours)

Hesperia group; Viseu; Hybrid; EUR 18,000 - 24,000; Part time

Job summary

NH Hotels & Resorts in Lagos, Portugal is seeking a Floor Supervisor to oversee floor service, ensure cleaning, hygiene and amenities are well managed, and maintain guest satisfaction. You will report to the Hotel Housekeeper and lead a small team to uphold service standards across shifts.

The ideal candidate has hospitality experience, knowledge of HACCP and hygiene practices, and a proactive, autonomous mindset with strong customer focus and flexibility to work across shifts.

Qualifications

• Prior hospitality experience.
• Knowledge of HACCP and hygiene standards.
• Flexible to work across shifts.
• Proactive, autonomous mindset and strong customer focus.

Responsibilities

• Oversee floor service and ensure cleaning, hygiene and amenities are managed.
• Report to Hotel Housekeeper and supervise the team to meet service standards, with a focus on quality and guest satisfaction.

Skills

Hospitality experience

HACCP knowledge

Hygiene standards

Shift flexibility

Customer focus

Autonomous mindset

Job description

NH Hotels & Resorts is seeking a Floor Supervisor to oversee the floor service, ensuring cleaning, hygiene and amenities are properly managed. You will report to the Hotel Housekeeper and supervise the team to meet service standards with a focus on quality and guest satisfaction. The role requires prior hospitality experience, knowledge of HACCP and hygiene standards, and flexibility to work across shifts. A proactive, autonomous mindset and strong customer focus are essential.

Floor Supervisor - Hospitality & Service (Flexible Hours) • Lagos, Portuguese Republic, PT