Floor Supervisor – Hospitality & Service (Flexible Hours)

Hesperia group; Viseu; Hybrid; EUR 18,000 - 24,000; Part time

Job summary

NH Hotels & Resorts in Lagos, Portugal is seeking a Floor Supervisor to oversee floor service, ensure cleaning, hygiene and amenities are well managed, and maintain guest satisfaction. You will report to the Hotel Housekeeper and lead a small team to uphold service standards across shifts.

The ideal candidate has hospitality experience, knowledge of HACCP and hygiene practices, and a proactive, autonomous mindset with strong customer focus and flexibility to work across shifts.

Qualifications

• Prior hospitality experience.
• Knowledge of HACCP and hygiene standards.
• Flexible to work across shifts.
• Proactive, autonomous mindset and strong customer focus.

Responsibilities

• Oversee floor service and ensure cleaning, hygiene and amenities are managed.
• Report to Hotel Housekeeper and supervise the team to meet service standards, with a focus on quality and guest satisfaction.

Skills

Hospitality experience

HACCP knowledge

Hygiene standards

Shift flexibility

Customer focus

Autonomous mindset

Job description

NH Hotels & Resorts in Lagos, Portugal is seeking a Floor Supervisor to oversee floor service, ensure cleaning, hygiene and amenities are well managed, and maintain guest satisfaction. You will report to the Hotel Housekeeper and lead a small team to uphold service standards across shifts.

The ideal candidate has hospitality experience, knowledge of HACCP and hygiene practices, and a proactive, autonomous mindset with strong customer focus and flexibility to work across shifts.