Key Account Manager Portugal

Delivery Hero; Lisboa; Híbrido; EUR 24 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Monthly Glovo credit

Work from home two days a week

Online therapy and wellbeing benefits

Resumo da oferta

Glovo, part of the Delivery Hero Group, seeks a Junior Account Manager to support Top Accounts in Portugal. You will gather partner insights, translate feedback into process improvements, and track key metrics to raise the bar for customer experiences.

You will collaborate with multiple departments within Glovo Portugal and on temporary global projects, learning from Senior Account Managers and building strong stakeholder relationships.

Qualificações

• 1-2 years of work experience in a sales or marketing field (FMCG is a plus).
• Proficiency in Portuguese and English.
• Immediate availability is a plus.
• Strong people skills and stakeholder management.

Responsabilidades

• Gather insights from partners to create an amazing experience for them and our customers.
• Forecast and track key account metrics.
• Work closely with Glovo Portugal and global teams on projects.
• Learn from Senior Account Managers on partner management and daily challenges.

Conhecimentos

Portuguese language

English language

Sales experience

People skills

MS Office

Looker

Salesforce

Ferramentas

Looker

Salesforce

MS Office

Descrição da oferta de emprego

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

YOUR MISSION

As a Junior Account Manager, you will play a key role helping manage Top Accounts at Glovo.

THE JOURNEY

• Gather all the insights from our partners to create an amazing experience for them and our customers, tackle through problems to raise the bar
• Get feedback from our stores and translate it into process improvements
• Forecast and track key account metrics
• Work closely with all the departments within Glovo Portugal organization and occasionally globally on temporary projects
• Help and learn from Senior Account Managers on any topics related to partners management and daily challenges

Qualifications

WHAT YOU WILL BRING TO THE RIDE

• One or two years of work experience in a sales or marketing field. FMCG is a plus.
• Good skills in MS Office, Looker and Salesforce is a plus
• Proficiency in Portuguese and English is a must
• Immediate availability is a plus
• Overall Good People Skills - you’ll be talking to a lot of external stakeholders

Additional Information

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Benefits

• Private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year and personal days off.
• Online therapy and wellbeing benefits to ensure your mental well-being.

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here .

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here .

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website !