Junior Online Client Support Specialist

SafeBox; Almada; Presencial; EUR 11 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Accommodation provided

Training opportunities

Positive work environment

Resumo da oferta

SafeBox is seeking a Junior Online Consultant in Almada to provide online support, answer queries, and assist clients via chat, email, and social media. The role involves maintaining product knowledge and delivering solutions in a fast-paced environment.

Ideal candidates have a Bachelor's in Business, strong communication, and problem-solving skills, plus the ability to work independently or in a team. English proficiency is essential; other languages are a plus.

Qualificações

• Bachelor's degree in Business or related field.
• Excellent communication skills.
• Proficient in English; knowledge of other languages is a plus.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.
• High level of computer literacy.
• Comfortable working with different online tools and platforms.

Responsabilidades

• Responding to client inquiries through email, chat, or social media.
• Providing accurate information about our products and services.
• Troubleshooting technical issues and finding solutions for clients.
• Maintaining detailed records of client interactions and transactions.
• Collaborating with other team members to ensure excellent customer service.
• Staying updated on industry trends, products, and services.

Conhecimentos

Excellent communication

English proficiency

Strong problem-solving

Independent & team work

Computer literacy

Online tools familiarity

Formação académica

Bachelor's degree in Business or related field

Ferramentas

Online tools

Descrição da oferta de emprego

SafeBox is seeking a Junior Online Consultant in Almada to provide online support, answer queries, and assist clients via chat, email, and social media. The role involves maintaining product knowledge and delivering solutions in a fast-paced environment.

Ideal candidates have a Bachelor's in Business, strong communication, and problem-solving skills, plus the ability to work independently or in a team. English proficiency is essential; other languages are a plus.