Junior Network Engineer

Capgemini Engineering; Lisboa; Híbrido; EUR 32 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work

Health and life insurance

Career growth programs

Training and certifications

Referral bonuses

Office locations

Resumo da oferta

Capgemini Engineering in Lisbon seeks a Network Engineer to handle and optimize client network infrastructures, incidents, and configurations. You will troubleshoot complex issues, perform root-cause analyses, and implement effective workarounds to ensure service continuity.

The role requires collaboration with NOC, Field Technicians, and Vendors, plus onboarded devices for monitoring and management. A hybrid work model applies, with two on-site days weekly.

Qualificações

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, Network Engineering, or a related field.
• Proven experience with physical networks, LAN, WAN, and related networking environments, including configuration, troubleshooting, and optimization.
• Strong understanding of routing and switching technologies and protocols (OSPF, BGP, EIGRP, RIP, VLANs, STP).
• Solid expertise in network troubleshooting, root cause analysis, impact assessment, and workaround implementation.
• Familiarity with network monitoring platforms and collaboration with NOC/Infrastructure teams.

Responsabilidades

• Handle and process network-related tickets, prioritizing incidents and ensuring timely resolution according to service levels.
• Configure and optimize network infrastructure to support deployment of new client services.
• Troubleshoot and resolve network issues with root cause analysis and effective workarounds.
• Deploy routing changes, reconfigurations, and patches to maintain service continuity during incidents.
• Monitor network health and performance using monitoring platforms and identify anomalies.
• Onboard new network devices into monitoring and management platforms for visibility.
• Coordinate with vendors and report incidents, validate solutions, and follow up on known issues.
• Collaborate with NOC, Infrastructure Teams, and Field Technicians to ensure seamless operations.
• Escalate incidents and provide clear technical updates throughout incident lifecycle.
• Work in a hybrid environment with two on-site days per week at the client’s premises.

Conhecimentos

LAN and WAN

Routing protocols

Troubleshooting

Root cause analysis

NOC collaboration

Formação académica

BSc in IT/CS

Ferramentas

Monitoring platforms

Ansible

Terraform

Netmiko

Descrição da oferta de emprego

CAPGEMINI ENGINEERING

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

YOUR ROLE

• Handle and process network-related tickets, prioritizing incidents and ensuring timely resolution according to service levels.
• Configure and optimize network infrastructure to support the deployment of new client services, following industry best practices.
• Troubleshoot and resolve network issues by performing root cause analysis, impact assessments, and implementing effective workarounds when required.
• Deploy temporary routing changes, network reconfigurations, and software patches to maintain service continuity during incidents.
• Monitor network health and performance using monitoring platforms, proactively identifying anomalies and optimizing configurations.
• Onboard new network devices into monitoring and management platforms, ensuring complete visibility and operational efficiency.
• Perform firmware upgrades, configuration updates, and infrastructure adjustments to maintain service stability and compatibility.
• Coordinate with hardware and software vendors to report incidents, validate solutions, and follow up on known issues.
• Collaborate closely with NOC teams, Infrastructure Teams, and Field Technicians to ensure seamless network operations and service delivery.
• Escalate incidents appropriately and provide clear technical updates throughout the incident lifecycle.

YOUR PROFILE

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, Network Engineering, or a related field.
• Proven experience with physical networks, LAN, WAN, and related networking environments, including configuration, troubleshooting, and optimization.
• Strong understanding of routing and switching technologies and protocols, including:
• OSPF
• BGP
• EIGRP
• RIP
• VLANs
• Spanning Tree Protocol (STP)
• Solid expertise in network troubleshooting, including root cause analysis, impact assessment, traffic management, and implementation of workarounds.
• Experience preparing and configuring network infrastructure for the deployment of new client services.
• Hands-on experience managing tickets within a carrier or service provider environment.
• Experience performing firmware upgrades, configuration changes, and maintenance activities to ensure network stability.
• Familiarity with network monitoring platforms for real-time performance monitoring and anomaly detection.
• Ability to work effectively with NOC teams, Field Technicians, Infrastructure Teams, and vendor support.
• Strong communication skills with the ability to report incidents, elevate issues, and coordinate technical resolutions.
• Comfortable working in a hybrid environment with two flexible on-site days per week at the client's premises.

Nice to have:

• Familiarity with network services such as:
• VPN
• VoIP
• IPTV
• Wi-Fi
• Multicast Streaming
• Knowledge of network automation tools such as Ansible, Terraform, or Netmiko.
• Experience with network security technologies, including IDS/IPS, DDoS mitigation, and SSL VPN.
• Basic scripting skills in Python and/or Bash to support automation and configuration tasks.
• Understanding of vulnerability mitigation and network security best practices.

What You’ll Love About Working Here

• Join a multicultural and inclusive team environment.
• Enjoy a supportive atmosphere promoting work-life balance.
• Engage in exciting national and international projects.
• Hybrid work.
• Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
• Training and certifications programs.
• Health and life insurance.
• Referral program with bonuses for talent recommendations.
• Great office locations.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.