Junior Linux Support Engineer — Hybrid (Portugal)

Product Pulse; Porto; Hybrid; EUR 30,000 - 50,000; Full time

Benefits offered by this job

International environment

Continuous learning opportunities

Flexibility in work-life balance

People-first culture

Job summary

Product Pulse is seeking a Linux Support Engineer to join their Level 2 Hotline Support team in Porto, Portugal. In this role, you will provide technical assistance to clients via phone and email, troubleshoot issues, and collaborate with internal teams. Candidates should have a background in Computer Science or equivalent, strong experience with Linux servers, and effective communication skills in English. The position offers a hybrid model, focusing on work-life balance and professional development.

Qualifications

• Background in Computer Science, Computer Engineering, or related IT field (or equivalent experience).
• Solid experience with Linux servers and understanding of web/application servers.
• Experience analyzing logs and troubleshooting issues in a Unix/Linux environment.

Responsibilities

• Act as primary contact for technical assistance via phone/email.
• Carry out remote troubleshooting and identify root causes.

Skills

Linux servers

Troubleshooting

Bash scripting

Python scripting

Web servers (Nginx, Apache)

Education

Background in Computer Science or related field

Tools

Tomcat

Veritas

Monit

RHCS

Job description

Product Pulse is seeking a Linux Support Engineer to join their Level 2 Hotline Support team in Porto, Portugal. In this role, you will provide technical assistance to clients via phone and email, troubleshoot issues, and collaborate with internal teams. Candidates should have a background in Computer Science or equivalent, strong experience with Linux servers, and effective communication skills in English. The position offers a hybrid model, focusing on work-life balance and professional development.