Junior IT Systems Analyst – Hybrid, ITIL & Process Docs

Dorel Juvenile; Viseu; Híbrido; EUR 20 000 - 28 000; Tempo parcial

Resumo da oferta

Dorel Juvenile is seeking a Junior IT Systems Analyst to support the IT team in maintaining and improving IT services. You will assist in analyzing system requirements, documenting processes, and supporting ITIL practices in a collaborative environment.

Based in Vila do Conde with hybrid work, you will work with senior analysts to ensure systems run efficiently, document configurations, monitor performance, and help troubleshoot hardware and software issues.

Qualificações

• Experience analyzing system requirements.
• Ability to document processes clearly.
• Familiarity with ITIL practices and service management.

Responsabilidades

• Analyze system requirements and assist in defining solutions.
• Document configurations and IT processes for the team.
• Support ITIL implementation and change processes.
• Monitor system performance and respond to issues.
• Assist with hardware and software troubleshooting when needed.

Conhecimentos

System analysis

Documentation

ITIL practices

Descrição da oferta de emprego

Dorel Juvenile is seeking a Junior IT Systems Analyst to support the IT team in maintaining and improving IT services. You will assist in analyzing system requirements, documenting processes, and supporting ITIL practices in a collaborative environment.

Based in Vila do Conde with hybrid work, you will work with senior analysts to ensure systems run efficiently, document configurations, monitor performance, and help troubleshoot hardware and software issues.