Junior IT Systems Analyst — Hybrid, Growth & Benefits

Maxi-Cosi; Vila do Conde; Híbrido; EUR 23 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Hybrid work up to 3 days

26 days annual leave

15 months salary per year

Bus partnerships and wellness services

Resumo da oferta

Dorel Juvenile is seeking a Junior Systems Analyst to support the IT team in maintaining and improving IT services. You will assist in analyzing system requirements, documenting processes, and supporting the implementation of ITIL practices.

You will work closely with senior analysts and engineers to ensure systems operate efficiently, document configurations, monitor performance, and assist with hardware and software issues as part of a collaborative team.

Qualificações

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Basic understanding of ITIL methodologies.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Printer and Scanner issue solving experience is a pre.

Responsabilidades

• Assist in analyzing and documenting system requirements.
• Support the implementation and maintenance of ITIL processes.
• Collaborate with team members to identify and resolve system issues.
• Maintain accurate records of system configurations and changes.
• Monitor and analyze system performance.
• Support in software and hardware related issues.
• Identify potential issues and implement preventative measures.

Conhecimentos

Analytical thinking

Communication

Teamwork

ITIL basics

Formação académica

Bachelor’s degree in computer science or IT

Descrição da oferta de emprego

Dorel Juvenile is seeking a Junior Systems Analyst to support the IT team in maintaining and improving IT services. You will assist in analyzing system requirements, documenting processes, and supporting the implementation of ITIL practices.

You will work closely with senior analysts and engineers to ensure systems operate efficiently, document configurations, monitor performance, and assist with hardware and software issues as part of a collaborative team.