Junior IT Support Technician - Hands-On IT Help

Brightpath Engineering; Setúbal; On-site; EUR 14,000 - 17,000; Full time

Job summary

Brightpath Engineering in Almada, Portugal, is seeking a motivated Junior Computer Support Specialist to join our growing team. You will provide technical assistance to clients, troubleshoot hardware and software issues, and help maintain computer systems and networks.

Ideal candidates have a Bachelor's degree (or currently pursuing) in Computer Science or related field, strong knowledge of hardware, software and networking, and excellent communication skills.

Qualifications

• Bachelor's degree in Computer Science or related field (or currently pursuing).
• Strong knowledge of computer hardware, software, and networking systems.
• Excellent problem-solving and communication skills.
• Ability to work independently as well as part of a team.
• Proven experience in customer service or technical support is a plus.

Responsibilities

• Provide technical support to clients via phone, email, or in-person.
• Troubleshoot hardware and software issues and provide timely resolutions.
• Install and configure computer systems, including operating systems and software applications.
• Monitor network performance to ensure smooth operation.
• Maintain accurate records of all support activities.
• Collaborate with other team members to resolve complex technical problems.

Skills

Customer service

Technical support

Problem solving

Communication

Education

Bachelor's degree in Computer Science or related field

Job description

Brightpath Engineering in Almada, Portugal, is seeking a motivated Junior Computer Support Specialist to join our growing team. You will provide technical assistance to clients, troubleshoot hardware and software issues, and help maintain computer systems and networks.

Ideal candidates have a Bachelor's degree (or currently pursuing) in Computer Science or related field, strong knowledge of hardware, software and networking, and excellent communication skills.