Junior IT Support Specialist – Almada

BrightPath Engineering; Almada; Presencial; EUR 14 000 - 17 000; Tempo integral

Resumo da oferta

BrightPath Engineering in Almada is seeking a motivated Junior Computer Support Specialist to join our growing team. You will provide technical assistance to clients, troubleshoot hardware and software issues, and help maintain computer systems and networks.

This role is ideal for students or individuals looking to gain hands-on experience in IT support. Strong communication and problem-solving skills are essential, with a willingness to work collaboratively to resolve complex technical problems.

Qualificações

• Bachelor's degree in Computer Science or related field (or currently pursuing).
• Strong knowledge of computer hardware, software, and networking systems.
• Excellent problem-solving and communication skills.
• Ability to work independently as well as part of a team.
• Proven experience in customer service or technical support is a plus.

Responsabilidades

• Provide technical support to clients via phone, email, or in-person.
• Troubleshoot hardware and software issues and provide timely resolutions.
• Install and configure computer systems, including operating systems and software applications.
• Monitor network performance to ensure smooth operation.
• Maintain accurate records of all support activities.
• Collaborate with other team members to resolve complex technical problems.

Conhecimentos

Hardware knowledge

Software knowledge

Networking knowledge

Problem-solving

Communication skills

Formação académica

Bachelor's degree in Computer Science

Descrição da oferta de emprego

BrightPath Engineering in Almada is seeking a motivated Junior Computer Support Specialist to join our growing team. You will provide technical assistance to clients, troubleshoot hardware and software issues, and help maintain computer systems and networks.

This role is ideal for students or individuals looking to gain hands-on experience in IT support. Strong communication and problem-solving skills are essential, with a willingness to work collaboratively to resolve complex technical problems.