Junior Czech-Speaking Content Moderator

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome Bonus: 1,500€ (12 monthly)

Meal Allowance: 7.63€ / day

Health Insurance: day 1, paid by small

Health Insurance: free after 6 months

Resumo da oferta

Cross Border Talents in Lisbon is seeking a Czech-speaking Content Moderator with strong English to join our international team. You will review and moderate online content to ensure it complies with platform policies and community guidelines.

Your work will contribute to maintaining a safe, respectful, and trustworthy online environment for users while supporting one of the leading e-commerce platforms. The role requires fluent Czech, good English, and sharp moderation and analytical skills,

Qualificações

• Fluent Czech and good command of English (written and spoken).
• Strong moderation and analytical skills.
• Excellent verbal and written communication skills.
• Ability to make rational and fair decisions based on guidelines.
• Customer-oriented mindset with empathy and attention to detail.
• Good understanding of e-commerce environments and online platforms.
• Ability to work in a fast-paced environment and manage high content volumes.
• Flexibility to work rotational shifts including nights and weekends.

Responsabilidades

• Review and moderate user-generated content in accordance with platform policies and community guidelines.
• Identify and remove content that violates platform rules or community standards.
• Make consistent and accurate moderation decisions based on established policies.
• Maintain high levels of quality and productivity while reviewing large volumes of content.
• Handle peaks in queue volumes during promotional periods and busy seasons.
• Escalate complex or sensitive cases when necessary.
• Collaborate with internal teams to ensure consistent enforcement of platform policies.

Conhecimentos

Fluent Czech

Good English

Moderation

Analytical skills

Communication skills

Customer focus

E-commerce knowledge

High content volumes

Shift flexibility

Descrição da oferta de emprego

Work Schedule

• 24/7 operation – Monday to Sunday (rotational shifts)
• 3 Rotational Shifts:
  • 07:00 – 16:00
  • 14:00 – 23:00
  • 22:30 – 07:30

Job Overview

We are looking for a Czech-speaking Content Moderator with strong English skills to join our international team in Lisbon. In this role, you will review and moderate online content to ensure it complies with platform policies and community guidelines. Your work will contribute to maintaining a safe, respectful, and trustworthy online environment for users while supporting one of the leading e-commerce platforms.

Key Responsibilities

• Review and moderate user-generated content in accordance with platform policies and community guidelines.
• Identify and remove content that violates platform rules or community standards.
• Make consistent and accurate moderation decisions based on established policies.
• Maintain high levels of quality and productivity while reviewing large volumes of content.
• Handle peaks in queue volumes during promotional periods and busy seasons.
• Escalate complex or sensitive cases when necessary.
• Collaborate with internal teams to ensure consistent enforcement of platform policies.

Requirements

• Fluent Czech and good command of English (written and spoken).
• Strong moderation and analytical skills.
• Excellent verbal and written communication skills.
• Ability to make rational and fair decisions based on guidelines.
• Customer-oriented mindset with empathy and attention to detail.
• Good understanding of e-commerce environments and online platforms.
• Ability to work in a fast-paced environment and manage high content volumes.
• Flexibility to work rotational shifts including nights and weekends.
• Welcome Bonus: 1,500€ (for Czech speakers)
  • Paid in 12 monthly instalments during the first year of employment.
• Meal Allowance: 7.63€ per working day.
• Health Insurance:
  • Available from day 1 (with a small monthly contribution).
  • Free after 6 months of contract.

Join a dynamic international environment in Lisbon and gain valuable experience in the rapidly growing digital and e-commerce industry while working with a diverse global team.