Jira & Confluence Administrator — Agile SAFe (Hybrid)

Natixis in Portugal; Lisboa; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Natixis in Portugal, a Centre of Expertise, seeks a skilled professional to manage Confluence/Jira tooling within an Agile SAFe environment. You will gather user needs, configure plugins, and support product teams while collaborating with BPCE-IT outsourcing. Fluency in French is required, and initial travel to Nantes may be needed.

The role emphasizes autonomy, proactive problem solving, and strong documentation practices in a hybrid work setting across our Portuguese operations.

Qualifications

• French communication (oral and written) is mandatory.
• Ability to read and communicate in French with BPCE-SI teams.
• High autonomy and proactive in identifying technical solutions.
• Business competencies: requirements management, document management, and backlog steering.

Responsibilities

• Manage requirements, document management, and backlog steering for projects/products/programes.
• Administer and configure Confluence, Jira, and associated plugins (Structure, Easy Agile Programs, XRAY).
• Ensure support and guidance for product teams within an Agile SAFe context.
• Conduct studies, evolutions, version updates, and tool maintenance with BPCE-IT outsourcing.
• Communicate and explain changes to product teams.
• Keep e-learnings, tutorials, and help pages up to date.
• Ensure accountability, coherence, and the technical/functional sustainability of the tools and the method.
• Travel may be required during the initial months due to the team’s Nantes base.

Skills

Communication

Collaboration

Autonomy

Problem solving

Remote work readiness

Tools

Confluence

Jira

Structure

Easy Agile Programs

XRAY

Job description

Natixis in Portugal, a Centre of Expertise, seeks a skilled professional to manage Confluence/Jira tooling within an Agile SAFe environment. You will gather user needs, configure plugins, and support product teams while collaborating with BPCE-IT outsourcing. Fluency in French is required, and initial travel to Nantes may be needed.

The role emphasizes autonomy, proactive problem solving, and strong documentation practices in a hybrid work setting across our Portuguese operations.