JIRA Administrator (French Speaker) | BPCE-SI

Natixis in Portugal; Portugal; Hybrid; EUR 40,000 - 56,000; Full time

Benefits offered by this job

Hybrid work policy

ESG & DEI initiatives

Job summary

Natixis in Portugal is seeking a JIRA Administrator (French Speaker) to join the Methods and Tools team. You will administer Confluence, Jira, and related plugins, support product teams in an Agile SAFe setting, and ensure smooth tooling across projects.

French communication is mandatory; travel to Nantes may be required in the initial months. A strong focus on requirements management and documentation will be essential, with hybrid work options offered.

Qualifications

• Fluent French communication (oral and written) is mandatory.
• Ability to work autonomously and take initiative.
• Experience in managing requirements and backlog steering.
• Experience with Confluence/Jira and related plugins.

Responsibilities

• Manage requirements, document management, and backlog steering for projects/products.
• Administer and configure Confluence, Jira, and plugins (Structure, Easy Agile Programs, XRAY).
• Provide guidance for product teams within an Agile SAFe context.
• Coordinate tool maintenance with BPCE-IT outsourcing and keep documentation up to date.
• Communicate changes to product teams and ensure training materials are current.
• Travel may be required during initial months due to Nantes base.
• Operate in an agile environment with a focus on governance and sustainability of tools.

Skills

French language

Autonomy

Proactivity

Requirements management

Tools

Confluence

Jira

Structure

Easy Agile Programs

XRAY

Job description

JIRA Administrator (French Speaker) | BPCE-SI

Full-time

Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide.

As part of Groupe BPCE’s international division, Natixis in Portugal designs and delivers solutions for its two core areas — Corporate & Investment Banking and Asset & Wealth Management — as well as transversal services that support all entities across the Group.
With more than 3,000 employees representing 46 nationalities, the teams work across Information Technology, Banking Support Activities, and Compliance, in an integrated, inclusive, and cross-functional way, supporting all business lines and platforms of the Group.

A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.

Within the scope of the Methods and Accompaniment service, the Methods and Tools team is responsible for the tooling aspect of the BPCE-SI (Solutions Informatiques) agile project method, including document management, project/product steering, and requirements management. The team gathers user needs, designs, implements, maintains, and provides support for processes and tools (notably Confluence, Jira, and associated plugins). This team, based in Nantes, currently comprises 1 Product Owner (P.O.), 1 Scrum Master/Tech Lead, and 8 members.

Main Responsibilities

• Manage requirements, document management, and backlog steering for projects/products/programes.


• Administer and configure Confluence, Jira, and associated plugins (Structure, Easy Agile Programs, XRAY).


• Ensure support and guidance for product teams within an Agile SAFe context.


• Conduct studies, evolutions, version updates, and tool maintenance in collaboration with BPCE-IT outsourcing.


• Communicate and explain changes to product teams.


• Keep e-learnings, tutorials, and help pages up to date.


• Ensure accountability, coherence, and the technical/functional sustainability of the tools and the method.


• Travel may be required during the initial months due to the team’s Nantes base.


• Mission context: work in a comparable group, preferably in the banking sector, with projects using V-cycle, Agile, or bimodal approaches; operate in an Agile and SAFe environment.

Hard Skills

• Administration and configuration of Confluence, Jira, and associated plugins (Structure, Easy Agile Programs, XRAY).


• Business competencies: requirements management, document management, and backlog steering for projects/products/programes/trains.


• Additional competencies: ability to read and communicate in French with BPCE-SI teams; high autonomy; proactivity in identifying solutions to technical problems.


• French communication (oral and written) is mandatory.

Soft Skills

• Excellent oral and written communication in French; ability to articulate complex concepts clearly to diverse audiences.


• Strong collaboration and relationship-building with cross-functional teams and stakeholders.


• High autonomy and initiative; comfortable working with limited supervision.


• Proactive in identifying solutions for technical issues and in translating user needs into actionable requirements.


• Transversal competencies: strong writing skills to communicate and simplify implemented solutions; ability to work remotely with stakeholders from varied profiles.

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Our workplace reflects the vibrant spirit of our locations, with initiatives such as a Green Transportation Budget, electric bikes and a flexible Hybrid Work Policy. We promote wellbeing through the Honolulu Wellness Club, a Prayer Room, a Lactation Room, and themed Villages that inspire creativity and collaboration. Through our ESG and DEI strategies, we are commited to being inclusive, caring, and fair, ensuring every voice is heard and valued.