Italian Web Support Specialist — Remote/Lisbon

GET JOB LTD; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

GET JOB LTD in Lisbon is seeking an Italian Web Technical Support specialist to assist high-profile clients with web product troubleshooting and guidance. You will communicate with advertisers and internal teams via phone, email, chat, and video conferences to ensure a high-quality customer experience.

The role requires a native Italian speaker with basic English (B2), and a willingness to work Monday through Friday with remote options for candidates outside Portugal.

Qualificações

• Minimum 1 year of experience in troubleshooting, technical support and B2B environments.
• Basic understanding or interest in JavaScript, HTML5, CSS/CSS3.
• Basic understanding or interest in CMS platforms such as WordPress, Shopify, Wix or similar.
• Native Italian speaker and intermediate English speaker (B2 level).

Responsabilidades

• Support EMEA clients by troubleshooting, providing guidance and training on web products.
• Communicate with advertisers and internal sales & services teams via phone, email, chat and video calls.
• Deliver high-quality service and maintain strong customer relationships.

Conhecimentos

Troubleshooting

Technical support

Client communication

Ferramentas

WordPress

Shopify

Wix

Descrição da oferta de emprego

GET JOB LTD in Lisbon is seeking an Italian Web Technical Support specialist to assist high-profile clients with web product troubleshooting and guidance. You will communicate with advertisers and internal teams via phone, email, chat, and video conferences to ensure a high-quality customer experience.

The role requires a native Italian speaker with basic English (B2), and a willingness to work Monday through Friday with remote options for candidates outside Portugal.