Italian-Speaking Trust & Safety Specialist

TDCX, Inc.

Lisboa

On-site

EUR 28,000 - 46,000

Full time

6 days ago

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Benefits offered by this job

Comprehensive medical coverage

Insurance and social security coverage

World-class workspaces

Flexible working arrangements

Job summary

TDCX is a Singapore-headquartered global BPO leader delivering customer experience, sales and digital marketing services, and content moderation to clients across multiple industries. With 20,000+ employees in 37 locations worldwide, TDCX offers a dynamic environment with strong learning programs and a focus on career growth.

The company emphasizes an innovative, tech-enabled approach and provides comprehensive coverage in Asia, Europe and the United States, supported by a culture that values

Responsibilities

Mastering and applying Community and Safety Policy guidelines, becoming our in-house guru on maintaining a safe and fun gaming environment.
Staying plugged into your market's pop culture scene and current affairs, and thinking about how they impact our players and their interactions.
Enforcing Community and Safety Policy with tact and precision.
Serve as a Trust & Safety superhero, swiftly and effectively responding to related support tickets.
Join forces with the Trust & Safety Lead, tackling escalations and in-game security incidents to keep our gaming world secure.
Be a driving force in wider Trust & Safety projects, contributing your knowledge and skills to the overall safety of our gaming community, and the improvement of our policies and guidelines.

Job description

The company emphasizes an innovative, tech-enabled approach and provides comprehensive coverage in Asia, Europe and the United States, supported by a culture that values

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