Italian-Speaking Tech Support Expert - Athens Relocation

Mercier Consultancy Group; Portugal; Presencial; EUR 17 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

13th & 14th salaries

Performance bonus

Relocation package

Training on electronics

Private health insurance

High-tech working environment

Resumo da oferta

Mercier Consultancy Group is recruiting for an Italian Speaking Customer Expert for a Tech Leader position in Greece. This on-site role requires fluent Italian, good English, and a valid EU passport.

You will deliver premium support for luxury electronics, troubleshoot issues, and guide users on product features. The role offers a competitive salary, yearly bonuses, and a fully paid relocation package, along with training and private health benefits, in a high-tech environment with global growth

Qualificações

• Native or fluent Italian (spoken and written).
• Intermediate proficiency in English for international team collaboration.
• Valid EU passport (mandatory).

Responsabilidades

• Deliver premium support to Italian-speaking customers regarding high-end consumer electronics devices.
• Troubleshoot technical issues related to hardware, software, and peripheral connectivity.
• Provide expert guidance on product features to enhance the overall user experience.
• Maintain high levels of customer satisfaction by providing accurate and efficient solutions.
• Document customer interactions within the CRM system with precision and clarity.
• Stay updated on the latest consumer electronics technology trends and product releases.
• Collaborate with internal teams to ensure seamless service delivery for our tech-forward clientele.

Conhecimentos

Italian language

Customer support

Communication

Relocation

Descrição da oferta de emprego

Mercier Consultancy Group is recruiting for an Italian Speaking Customer Expert for a Tech Leader position in Greece. This on-site role requires fluent Italian, good English, and a valid EU passport.

You will deliver premium support for luxury electronics, troubleshoot issues, and guide users on product features. The role offers a competitive salary, yearly bonuses, and a fully paid relocation package, along with training and private health benefits, in a high-tech environment with global growth